Customer Service Assistant

Description

Job Summary: Join a dynamic and collaborative team to manage customer inquiries, coordinate solutions, and analyze customer needs in customer service. Key Highlights: 1. Dynamic and collaborative work environment. 2. Critical role in shaping customer experience. 3. Professional development opportunities. **Opportunity:** Join J&T Express Mexico as a Customer Service Assistant. Work in a dynamic and collaborative environment where your role is essential to ensuring an optimal experience for our customers. **Responsibilities:** * Manage customer inquiries and requests. * Coordinate with other departments to resolve issues. * Analyze customer needs and provide solutions. * Maintain an up-to-date record of interactions. **Requirements:** * Prior experience in customer service. * Proficiency with communication tools (Excel). * Ability to work effectively in a team and solve problems. * Strong communication skills and attention to detail. **Benefits:** * Grocery vouchers. * Professional development opportunities. * Life insurance. Work location: Barrio de Tlacopa (at the level of La Maquinita, between Isidro Fabela and Walmart Alfredo del Mazo) Join our team and contribute to the success of Conejo Corriendo. We look forward to your application!