Customer Service Specialist

Description

Job Summary: We are seeking a Customer Service Specialist to track and analyze service failures, ensuring order fulfillment. Key Highlights: 1. Opportunity for professional development 2. Group Salinas benefits and discounts 3. Life insurance ***WE ARE SEEKING FOR NEW LOCATION:*** **CUSTOMER SERVICE SPECIALIST** REQUIREMENTS: * 1 year of customer service experience * Proficient Excel skills * Call center experience preferred * Availability: Monday to Friday, 9 AM to 7 PM; Saturday or Sunday, 9 AM to 2 PM (Sunday remote work) RESPONSIBILITIES: * Follow-up calls to customers with high failure rates * Monitoring service order fulfillment * Analysis of red-flag issues WE OFFER: * $12,300 monthly * Productivity bonus: $9,000 * Statutory benefits * Life insurance * Group Salinas benefits and discounts * Development opportunities ***No transportation issues to Puerta de Hierro required for the first 3 months*** We look forward to your application!