Job Summary: Tecmilenio seeks an administrative professional to manage admissions, documentation, and academic processes while providing excellent service to students and parents. Key Highlights: 1. Contribute to student tracking during their stay at Tecmilenio 2. Foster a well-being and happiness ecosystem 3. Work within a collaborative and inclusive culture **Tecmilenio** was founded as a disruptive university grounded in Positive Psychology; we aim to build a world where we support the development—not of thousands, but of millions—of human beings. We continuously break down barriers so you can become part of a collaborative culture rooted in inclusion, respect, and our Well-being and Happiness Ecosystem. Will you join us in shaping positive individuals with a Life Purpose and the competencies to achieve it? In this position, **your main challenge is** to perform administrative tasks related to admissions, documentation, and procedures, contributing to proper student tracking throughout their time at Tecmilenio, as well as delivering excellent service to students and their families on these matters. **Responsibilities**: 1. Carry out the institutional admissions process on campus: document validation in CRM, assignment of enrollment ID, completion in the operating system (Banner/Salesforce), document retrieval, and credentialing. 2\. Validate, safeguard, and manage the documentation comprising the student’s file within the school warehouse—from admission through graduation. 3\. Contribute to compiling statistical reports requested by educational authorities, timely and accurately. 4\. Safeguard documentation supporting campus operations linked to the academic operating system: grade lists, official letters, degree certification minutes, etc. 5\. Execute and manage academic operational processes according to regulations: certificates, withdrawals, transfers, academic program changes, course equivalencies, validations, apostilles, transcripts, graduation options, etc. 6\. Implement delegated activities for internal audit processes (ITESM System, National Leaders) and external audits (SEP, PROFECO, SRE). 7\. Monitor and enforce the University’s general academic-administrative regulations, policies, and norms. 8\. Execute processes in accordance with institutional academic and school calendars. 9\. Provide friendly and effective service across all services offered by the department. 10\. Manage graduation event logistics each term by fulfilling activities defined by the Campus School Services Coordination. 11\. Process official documentation correctly—requested by various stakeholders—through the University’s certification and legalization departments for all academic levels. 12\. Appropriately manage information, documents, and procedures across the University’s various campuses. 13\. Follow up on requests and inquiries from the SEDENA-SEMAR population. 14\. Promptly address questions and outreach from our graduates. Schedule: Monday to Friday: **09:00 to 06:00 hrs** Saturday: **9:00 to 13:00 hrs and 10:00 to 14:00 hrs** If you hold a Bachelor’s degree in Administration or related field—including title and license—and have 1–2 years of experience in administrative work, customer service, organization, physical file administration, and proficiency in Excel, databases, and email, **we’re looking for you—apply now!** **Location/Campus:** Tecmilenio Ferrería Campus **Do you consider yourself highly passionate about new challenges, eager to contribute innovative ideas, and above all, committed to transforming Mexico through education? This opportunity is for you!** **Want to learn more about Tecmilenio?** https://tecmilenio.mx/es/nosotros https://youtu.be/1B7\-Ff\-1Kos *\*\*If you do not receive contact from us, we invite you to continue reviewing new opportunities on our Portal and apply to those matching your profile.* *At Tec de Monterrey, we operate under a principle of equal opportunity. Therefore, we do not discriminate based on age, ethnic origin, nationality, gender, sexual orientation, marital status, social condition, health status, religious beliefs, political doctrine, or disability.* Position Type: Full-time Salary: $12,000\.00 \- $13,000\.00 per month Benefits: * Savings fund * Employee discount * Company parking * Major medical expense insurance * Gym service * Grocery vouchers Application Question(s): * How long does it take you to travel from your residence to Ferrería Campus? * What are your salary expectations? * Are you available to work on Saturdays? Education: * Completed Bachelor’s degree (Mandatory) Experience: * Administrative activities: 2 years (Mandatory) Work Location: On-site employment