PHARMACY MANAGER

Description

Position Summary: Supervise and manage branch team activities, ensuring proper implementation of protocols and customer service standards, as well as execution of processes. Key Highlights: 1. Ensure quality standards in customer service 2. Guarantee compliance with metrics and proper inventory management 3. Evaluate and develop staff through feedback Farmacias del Ahorro is a 100% Mexican company dedicated to providing health and wellness services to all Mexicans. With an outstanding track record of over 30 years in the market, we have achieved steady and consistent growth, serving customers through our network of more than 1,500 branches and a large workforce exceeding 20,000 employees. We are the leading national pharmacy chain. Join our team! **Position Mission** The mission of this position is to supervise and manage branch team activities, ensuring proper implementation of protocols and customer service standards. Supervise flawless execution of current processes and policies, contributing through actions that generate greater profitability and expense control. **Position Description** Key Responsibilities \- Ensure quality standards in service by monitoring flawless execution of team processes and activities. \- Ensure compliance with business-established metrics, generate sales reports, and conduct branch operational checklists. \- Execute actions to ensure inventory accuracy, product facing and placement, as well as branch order and cleanliness. \- Evaluate direct reports using performance metrics, feedback sessions, and identification of training needs. Requirements \- Completed high school education. Bachelor's degree in economics or administration preferred. \- 2+ years of experience in customer service, point-of-sale operations, value management, and personnel management. **Employment Type** Permanent **Work Model** On-site At Farmacias del Ahorro, we care about you — and want you to be well! We promote and verify adoption of measures supporting equal opportunity and elimination of all forms of discrimination across our recruitment processes and workplaces. We will never request any payment from you as part of the recruitment process; please exercise caution and avoid fraud.