After-sales Manager

Description

Job Summary: We are seeking a strategic, results-oriented Automotive After-sales Manager to lead service, parts, and customer support operations, ensuring profitability and excellence. Key Highlights: 1. Lead service, parts, and customer support operations 2. Professional development with a leading brand 3. Ongoing training ### **AUTOMOTIVE AFTER-SALES MANAGER** **Join Automotriz Bonn and lead a key operation!** We seek a strategic, results-driven professional with after-sales experience to ensure profitability and excellence across our service processes. ### **What You Will Do:** * Lead **service, parts, and customer support** operations * Ensure achievement of **KPIs (productivity, efficiency, CSI, sales)** * Implement strategies to increase **departmental profitability** * Manage work teams (advisors, technicians, and warehouse staff) * Supervise **quality, warranty, and brand-standard** processes * Address and resolve customer-related issues ### **Profile We Seek:** * Minimum **3–5 years’ experience leading teams** * Completed bachelor’s degree (related field) * Strong leadership and team management skills * Results orientation and goal attainment focus * Knowledge of workshop KPIs and operations ### **We Offer:** * **Base salary \+ attractive bonus scheme** * Statutory benefits * Professional development with a **leading brand** * Ongoing training * **At Automotriz Bonn, we value:** Commitment · Leadership · Results orientation · Service mindset