Collections/Advisory Officer

Description

Job Summary: We are seeking a field collections officer to validate customer data, understand their needs, and deliver courteous and effective service. Key Highlights: 1. Customer service, collections, or sales experience. 2. Goal achievement, effective communication, and teamwork. 3. A motorcycle and safety equipment are provided. Join Grupo Salinas · As a field collections officer, you are responsible for validating the data of customers applying for credit. · Requirements Customer service, collections, or sales experience. Motorcycle operation. Valid motorcycle driver's license. Mobile device operation. Goal- and target-oriented. Effective communication and teamwork. · Value Proposition Base weekly salary of $2,500. Weekly commissions. Statutory benefits: Vacation starting at 12 days per year, vacation bonus of 25% annually, Christmas bonus of 15 days per year (increasing with seniority), and Sunday bonus of 25%. 20% discount at Elektra and Salinas y Rocha (increasing with seniority). Benefits at over 500 establishments affiliated with Grupo Salinas. Payroll advance. A MOTORCYCLE IS PROVIDED (a valid license is mandatory). Weekly gasoline vouchers. Option to purchase the motorcycle upon reaching its useful life. Safety equipment: protective vest, helmet, and boots. Motorcycle accident medical expense insurance. Life insurance. Savings fund. Career growth opportunities within the group. · We are a company focused on improving the lives of millions of Mexicans. · Key Responsibilities Visit the homes of customers who have applied for credit and verify the information provided in their application. Understand customers’ needs to offer them the best solution enabling them to keep their accounts current. Provide respectful and courteous service to our customers. Operate a motorcycle in compliance with safety regulations, always using required and necessary protective gear.-Requirements- Minimum education: High school diploma (Bachillerato General) Years of experience Knowledge: Sales, Customer service Driver's licenses: C Keywords: collection, payment, collections