




Position Summary: We are seeking a First-Level Application Technical Support Analyst to provide technical assistance via telephone or remotely. Key Highlights: 1. First-level technical support 2. Proficiency in SQL Server, Networking, and Windows Server 3. Experience in telephone or remote technical support SERVICE DESK "First-Level Application Technical Support Analyst"* What do we require? * Bachelor’s degree in Computer Systems Engineering, Information Technology, or related field (intern, currently completing thesis, graduate, ongoing studies, or incomplete studies) * Minimum 6 months of experience in telephone or remote technical support (includes social service and professional practice experience) * Minimum age: 18 years Knowledge Requirements * SQL Server as a Database Management System (DBMS) for data management (basic level) * Basic knowledge of networking * Windows Server (basic level) What do we offer? * Salary: $10,186.14 gross monthly * Monthly bonus: $750 * Statutory benefits and additional benefits exceeding statutory requirements from day one Work schedule: 3:00 PM – 9:00 PM (Monday to Sunday, with rotating weekly rest day) Work location: Cda. de Relox, Chimalistac, Álvaro Obregón (exit at Dr. Galvez Metrobus station) **IF YOU ARE INTERESTED, PLEASE CONTACT 55-80-78-85-03**


