Office Administrative Assistant

Description

Job Summary: We are seeking a professional to perform administrative tasks and customer service activities, ensuring the proper functioning of the Service Unit. Key Highlights: 1. Committed to protecting the well-being and future of thousands of families in Mexico. 2. Positive impact and experience in the insurance sector. 3. Work for a company specialized in life insurance. JOIN OUR TEAM! At Seguros Argos, a company specialized in life insurance, we are committed to protecting the well-being and future of thousands of families in Mexico. If you share our passion for generating positive impact and have experience in the insurance sector, this opportunity is for you! What will be your mission? Timely execution of administrative tasks and customer, sales force, and supplier service activities to ensure the proper functioning of the Service Unit. Main Responsibilities: * Execute the policy issuance process promptly—from application receipt through policy printing and delivery—for both Individual Life and Group Life insurance. * Provide service and support to the entire Sales Force (Company-Owned Sales Force, Independent Agents, and Brokers). * Provide service and follow-up on claims submitted by insured individuals for both Individual Life and Group Life insurance. * Register access credentials for Individual Life and Group Life agents. * Safeguard and ensure timely, loss-free delivery of various files, including those generated during policy issuance. * Receive and route calls related to operational and commercial matters of the office. * Participate in executing various retention strategies—including issuing and distributing loyalty certificates, and cancellation/retention reports upon insureds’ requests. * Generate multiple operational reports (e.g., policy issuance, customer service, claims, agent registration, etc.). * Establish relationships with suppliers supporting office operations. * Execute and assist in the collections process—including visits to collection agents to resolve any delays or issues. * Manage and monitor the business unit’s expense budget. * Administer the office and coordinate payment and expense verification for utilities and services. * Support optimal coordination of branch events. * Coordinate supply of materials for various commercial and operational retention strategies. * Coordinate travel arrangements. * Perform other duties as stipulated by applicable laws, regulations, administrative provisions, or direct supervisors within the scope of assigned authority. LIFE INSURANCE EXPERIENCE IS MANDATORY Professional education in: economics or administrative fields. Excel: Intermediate level Knowledge of life insurance We offer: Benefits exceeding statutory requirements Schedule: Monday to Friday If you meet the profile and wish to join a company that values your commitment, please share your updated CV. We want to discover your talent! Salary: $12,000.00 – $14,000.00 per month Workplace: On-site employment