Recent Graduates

Description

Job Summary: We are seeking personnel for the Customer Service Department to handle and follow up on requests, resolve complaints, and maintain professional communication with customers nationwide. Key Highlights: 1. Handle customer calls, emails, and requests nationwide 2. Resolve complaints and grievances promptly and effectively 3. Maintain clear and professional communication with customers **LOGIS XPRESS** We specialize in providing diverse logistics chain services through our extensive proprietary infrastructure, delivering highly efficient service to all our clients. **National Customer Service (NCS)** Job Description We are currently looking for personnel for the Customer Service Department! If you have recently graduated with a Bachelor's degree in International Relations, this is your opportunity to grow professionally in this field. Responsibilities: * Handle customer calls, emails, and requests nationwide. * Follow up on orders, deliveries, returns, or reported incidents. * Route requests to the appropriate departments (logistics, sales, billing, etc.). * Resolve complaints, grievances, or clarifications promptly and effectively. * Maintain clear and professional communication with customers throughout the entire process. * Generate customer service reports, response time metrics, and service indicators. Requirements * Completed Bachelor's degree in International Relations (mandatory) * Ability to commute * Experience: minimal * Proficiency in Excel We Offer * Gross monthly salary of $11,300\. * Statutory benefits (social security, year-end bonus, vacation, INFONAVIT, FONACOT) * Biweekly payments * Working hours: Monday to Friday, 8:00\-18:00 Work Location Av. Tejocotes LT 77 A, Col. San Martín Obispo, Tepetlixpa, C.P. 54763, Cuautitlán Izcalli