Analyst - Claims Advisory

Description

Job Summary: The Auto Claims Analyst manages low-complexity auto claims, from documentation review through coverage determination, ensuring compliance with established processes. Key Highlights: 1. Comprehensive end-to-end knowledge of auto claims 2. Identification and management of low-complexity coverage policies 3. Escalation of complex issues to senior colleagues and claims advocates **Company:** ------------ Marsh **Description:** ---------------- **Analyst \- Claims Advisory** Auto Claims Specialist with comprehensive end-to-end knowledge of auto claims, complaints, PTS, and cruise-related claims. Reviews and understands incoming documentation and new claims notifications under supervision of more senior colleagues, informs colleagues of any potential problems or contentious claims, and seeks guidance or advice where necessary to ensure the proper processing of claims. Identifies which policies or parts of the coverage that may be effected by incoming low complexity claims from middle\-market and/or low complexity clients, seeks validation where necessary, and advice where uncertain or clarification required to ensure the proper protocol is followed. Determines coverage for incoming claims of low complexity, of small\-medium size, and/or for small\-medium sized clients through use of their knowledge of the policies as well as communicating with Underwriters Insurers to help their clients manage their incoming claims and ensure that claim management processes adheres to established standards. Escalates complex issues pertaining to claims complications and the necessity for technical knowledge to senior colleagues and to claims advocates in order to ensure proper application of pertinent claims policy and calculation of claims rates. Marsh Risk is a company of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenues exceeding $27 billion and more than 95,000 colleagues, Marsh helps build trust to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com or follow us on LinkedIn and X. ### **Marsh is committed to creating a diverse, inclusive, and flexible workplace. Our goal is to attract and retain top talent and embrace diversity across age, background, disability, ethnic origin, family responsibilities, gender identity or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.** ### **Marsh is committed to hybrid work, which includes the flexibility to work remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working on-site with clients at least three days per week. Teams working from the office will identify at least one day per week of in-person attendance when the entire team is gathered in person.**