TOURISM COORDINATOR

Description

Job Summary: Coordinate and supervise tourism activities, ensuring guest satisfaction, organization, and promotion of services. Key Highlights: 1. Coordination and supervision of tourism activities. 2. Personnel management and customer service. 3. Promotion of services and development of strategies. Job Objective Coordinate and supervise the company's tourism activities, ensuring appropriate service to guests and visitors, as well as proper organization and promotion of tourism services. Main Responsibilities * Coordinate tourism activities, tours, and services. * Supervise tourism department personnel. * Attend to and follow up with customers, guests, and suppliers. * Organize events, tours, and tourism experiences. * Promote tourism services and develop customer acquisition strategies. * Follow up on reservations and activity scheduling. * Prepare administrative and operational reports for the department. * Maintain control over agreements and relationships with tourism suppliers. * Supervise service quality and customer service. * Support problem resolution and incident handling. Requirements * Bachelor’s degree in Tourism, Business Administration, or related fields. * Experience coordinating tourism or hospitality activities. * Personnel management experience. * Strong communication skills and customer service orientation. * Basic to intermediate proficiency in Microsoft Office applications. * Flexible working hours. Skills * Leadership. * Organization. * Working under pressure. * Problem solving. * Service-oriented attitude. * Planning and coordination. Position Type Administrative / Operational. Work Location: On-site employment