Order Assistant

Description

Job Summary: Administer and monitor the ordering process for educational materials, coordinating with internal departments to ensure proper order registration and delivery to customers. Key Responsibilities: 1. Manages administrative processes for orders and purchase orders 2. Coordinates shipping logistics with courier companies 3. Handles and manages Customer Service tickets **GENERAL JOB OBJECTIVE** Administer and monitor the ordering process for educational materials in coordination with internal departments to ensure accurate order registration and timely delivery to customers. **MAIN RESPONSIBILITIES:** * Register and validate orders in the system to ensure correct entry of orders. * Monitor the order and delivery process to coordinate with internal departments for shipment fulfillment. * Handle and update Customer Service tickets related to orders to resolve material requests. * Coordinate shipment and pickup scheduling with courier companies to ensure proper order logistics. * Maintain up-to-date administrative order tracking to record school information in monitoring tools. **JOB PROFILE:** Education: * Bachelor’s degree in Business Administration, Logistics, Industrial Engineering, or related field **Required Experience:** * Management of administrative processes for orders and purchase orders. * Experience using platforms for order validation and registration. * Coordination of shipments and logistics with courier companies. **Specific Knowledge:** * Proficiency in order and purchase order management systems. * Basic knowledge of logistics, shipment coordination, and courier services. * Skills in handling and managing Customer Service tickets or service requests. * Proficiency in administrative control and tracking tools (e.g., Google Sheets/Excel). * Effective communication with internal departments for process coordination. Benefits: * Free beverages * Major medical expense insurance * Life insurance * Cafeteria service Application Question(s): * Do you have easy access to the work location? (Ciudad Granja, Zapopan, Jalisco) * What is your expected gross monthly salary? (Pre-tax) Work Location: On-site employment