MacStore Technical Support

Description

Job Summary: We are seeking a Technician for Apple devices with experience in customer service and support at Level 1 and Level 2. Key Highlights: 1. Opportunity to become an Apple Certified Macintosh Technician 2. Job stability and professional development 3. Performance-based commissions and bonuses ### **At MacStore, Apple's #1 distributor, we are looking for:** ### **Technician for computer and telephone equipment repair at the branch:** **MACSTORE GRAN PLAZA** **Profile:** * Completed high school diploma / technical degree. * Minimum 1 year of experience in computer and telephone repair. * Passion for customer service and support. * Residence near the work location. **Responsibilities:** * Provide Level 1 and Level 2 support to Apple users. * Deliver personalized assistance and issue resolution. * Track completed services. * Promote and sell additional services. * Meet performance metrics and indicators. **We Offer:** * Monthly base salary of $9,900.00 MXN (gross). * Apple Certified Macintosh Technician certification. * Benefits and perks exceeding statutory requirements. * Monthly food voucher. * Profit-sharing (approximately three months' worth). * Salary increase after the fourth month. * Life insurance. * Savings fund. * Punctuality bonus. * Commissions ranging from 9% to 20% of the total amount for services rendered. * Bonus for achieving performance indicators. * 100% IMSS social security contributions. * Direct and indefinite-term employment contract. * Job stability and professional development. * Rotating schedule Monday through Sunday, with one weekday off: 11:00 AM–8:00 PM and 12:00 PM–9:00 PM. If you are interested and meet the above profile, apply through this channel and we will contact you shortly.