MacStore Technical Support

Description

Job Summary: We are seeking a Computer and Telephony Equipment Repair Technician with a passion for customer service to provide first- and second-level technical support to Apple users. Key Highlights: 1. Professional development and job stability 2. Technical support and personalized assistance for Apple users 3. Apple Certified Macintosh Technician certification **At MacStore, Apple's #1 distributor, we are looking for:** **Computer and Telephony Equipment Repair Technician for the MACSTORE TEPIC branch** **Requirements:** * Completed high school diploma / technical degree. * Minimum 1 year of experience in computer and telephony repair. * Passion for customer service and assistance. * Residency near the work location. **Responsibilities:** \* Provide first- and second-level technical support to Apple users. * Personalized assistance and issue resolution. * Follow-up on completed services. * Promotion and sale of additional services. * Compliance with performance metrics and indicators. **We Offer:** * Base monthly salary of $9,900.00 MXN (gross). * Apple Certified Macintosh Technician certification. * Benefits and perks exceeding legal requirements. * Monthly food voucher. * Profit-sharing (approximately 3 months' worth). * Salary increase at the fourth month. * Life insurance. * Savings fund. * Punctuality bonus of 1,200 MXN. * Commissions ranging from 9% to 20% of the total amount for services performed. * Bonus for achieving performance indicators. * 100% IMSS social security contributions. * Direct, indefinite-term employment contract. * Job stability and professional development. * Rotating schedule from Monday to Sunday, with one weekday off: 11:00 AM to 8:00 PM and 12:00 PM to 9:00 PM. If you are interested and meet the above requirements, apply through this channel and we will contact you shortly.