Technical Support Engineer

Description

Job Summary: We are seeking a Technical Support Engineer with a passion for technology, customer focus, and strong diagnostic skills—especially with expertise in Windows and Windows Server. Key Highlights: 1. Opportunity for growth from Junior Engineer to Senior Engineer 2. Ongoing training in new technologies 3. Excellent work environment **C\&S INFORMÁTICA is looking for a Technical Support Engineer in El Rodeo \- Tepic, Nayarit** ----------------------------------------------------------------------------- **OPEN POSITION: TECHNICAL SUPPORT ENGINEER AT CS INFORMÁTICA** **Location:** Tepic, Nayarit **Company:** CS Informática — 34 years delivering technological solutions **Work Mode:** On-site \+ remote work from offices **Apply at:** th@\* **WhatsApp:**\* At **CS Informática**, we specialize in comprehensive IT solutions, hardware, software, and integrated support services. We are looking for a **Technical Support Engineer** with a passion for technology, strong customer orientation, and excellent diagnostic capabilities—particularly with proficiency in **Windows and Windows Server**. **Main Responsibilities** * Installation, configuration, and maintenance of computers and printers. * Configuration, administration, and support of **Windows and Windows Server**. * Diagnostic, preventive, and corrective maintenance. * Remote and on-site customer support. * Data backup and restoration. * Professional, solution-oriented customer service. * Service tracking and internal reporting. **Requirements** * Bachelor’s degree or Engineering degree in Computer Science, Information Systems, or related field (completed). * Minimum 1 year of experience in technical support. * Proficiency in: * + Operating systems: **Windows and Windows Server** + LAN/WiFi networks + Software and basic application suite installation + Maintenance of computers and printers * Class A driver’s license. * Occasional availability for out-of-town travel. * Attitudes and skills: * + Analytical, solution-oriented, organized + Customer- and results-focused + Effective communication and teamwork + Proactivity and responsibility **Additional Benefits:** * Punctuality bonus * Attendance bonus * Grocery voucher * **Productivity incentives** **Development and Growth** * **Opportunity for growth from Junior Engineer to Senior Engineer** * **Ongoing training** in new technologies, equipment, and tools **Additional Benefits** * Statutory benefits from day one * Job stability * Modern, fully equipped facilities * All necessary materials, equipment, and tools provided * Excellent work environment **Working Hours** * Monday to Friday: 9:00 AM – 2:00 PM and 3:00 PM – 6:00 PM * Saturdays: 9:00 AM – 2:00 PM **Want to join our team?** Send your CV to email: **th@\*** Or message us via WhatsApp at **\*** **Join CS Informática** Grow, learn, and develop your potential in a company with over three decades of experience driving technology forward in the region. **Desired Education Level:** Higher education \- degree holder **Desired Experience Level:** Expert level **Departmental Function:** Technology / Internet **Industry:** IT Services and Consulting **Skills:** * responsible * self-taught * proactive * articulate * customer service *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69e90110580000330053cd2a\&source\=indeed