




Position Summary: Supervises and manages branch team activities, ensuring implementation of protocols, service standards, and processes. Key Highlights: 1. Ensure quality standards in customer service 2. Inventory management and branch organization 3. Evaluation and development of personnel under supervision Farmacias del Ahorro is a 100% Mexican company dedicated to providing health and wellness services to all Mexicans. With an outstanding track record of over 30 years in the market, we have achieved steady and consistent growth, serving customers through our network of more than 1,500 branches and a large workforce exceeding 20,000 employees. We are the leading national pharmaceutical chain. Join our team! **Position Mission** The position’s mission is to supervise and manage activities carried out by the branch team, ensuring proper implementation of protocols and customer service standards. Supervises flawless execution of current processes and policies, contributing through actions that generate higher profitability and cost control. **Position Description** Key Responsibilities \- Ensure quality standards in service, monitoring flawless execution of team work processes and activities. \- Ensure compliance with business-established metrics, generate sales reports, and conduct branch operational checklists. \- Execute actions to ensure inventory accuracy, product facing and arrangement, as well as branch order and cleanliness. \- Evaluate personnel under supervision using performance metrics, feedback sessions, and identification of training needs. Requirements \- Completed high school education. Bachelor’s degree in economics or administration preferred. \- 2+ years of experience in customer service, point-of-sale operations, value management and administration, and personnel management. At Farmacias del Ahorro, we care about you… and want you well! We promote and verify adoption of measures supporting equal opportunity and elimination of all forms of discrimination in any of our recruitment processes and workplaces. We will never request any payment as part of the recruitment process; please exercise caution and avoid fraud. Employment Type: Full-time, Indefinite-term Salary: $17,000.00 per month Benefits: * Savings fund * Life insurance * Complimentary uniforms * Grocery vouchers Work Location: On-site employment


