Administrative Analyst

Description

Position Summary: Administrative Analyst responsible for administrative tasks, tenant support, collections management, and file control. Key Highlights: 1. Multifunctional role involving tenant support and collections management 2. File control and incident reporting 3. Development of problem-solving skills and data handling Administrative Analyst Overview: This position performs administrative tasks within the shopping center; responsibilities include tenant support, collections management, database entry, file control, and reporting incidents related to external staff (security and cleaning). Requirements Minimum 1 year of verifiable experience in administrative activities. Excellent customer service skills. Experience in collections. Proficiency in Microsoft Office suite. Problem-solving ability. Database management experience. Billing experience. Work schedule: Monday to Saturday, 8 working hours per day plus 1 hour for lunch. One monthly on-call shift covering Monday to Sunday, with one weekday off. Shifts: 9:00 AM to 6:00 PM 10:00 AM to 7:00 PM 11:00 AM to 8:00 PM Responsibilities Provide tenant support while maintaining consistent communication. Conduct routine shopping center walkthroughs to identify requests, complaints, or administrative requirements. Billing and bank reconciliations. Maintain physical files for each tenant. Verify that tenant file documentation is complete and valid (contracts, identification documents, RFC, tax receipts). Record incidents related to cleaning and security personnel (absences, service failures, or extraordinary situations). Offer Monthly salary: $11,460 (gross) Grocery vouchers: $1,460 (monthly) Savings fund: 3% Welcome bonus: $1,000 (one-time payment) Performance bonus: $2,000 (based on results) Statutory benefits (IMSS, vacation, vacation premium, year-end bonus, profit sharing) 100% employer contribution Salary: $11,000\.00 \- $11,400\.00 per month Workplace: On-site employment