Operations and Logistics Coordinator

Description

Job Summary: Operations Coordinator in transportation and logistics, responsible for trip coordination, administrative management, operational tracking, document control, and effective communication to ensure customer satisfaction. Key Highlights: 1. Comprehensive coordination and supervision of trips and operators. 2. Administrative and logistical management to optimize operations. 3. Problem resolution and continuous communication with customers and operators. IMPORTANT TRANSPORTATION AND LOGISTICS COMPANY is seeking an Operations Coordinator. **KEY RESPONSIBILITIES:** ✅ **Trip coordination, supervision, and tracking:** Assign trips to operators, providing clear instructions and routes; assign trips and instructions to operators (torton, single-axle tractor, full trailer) according to customer requirements; schedule and update daily operations in control systems (Excel or others); coordinate appointments for specialized services (export/import and terminals). ✅ **Administrative and control management:** Supervise and expedite loading and unloading across all assigned services, resolving incidents in real time; monitor proper fuel allocation in accordance with the authorized tariff. ✅ **Operational and logistical tracking:** Monitor and track trips 24/7; periodically share service status with customers; guide operators during service execution (routes, locations, incidents); ensure compliance with service requirements (maneuvers, cargo protection, etc.). ✅ **Document control:** Update the RP logistics system; capture information; open and close trips; review documentation and regulatory compliance, ensuring vehicles carry complete documentation (waybills, customs declarations, import/export permits, etc.); digitize and archive documents for each trip. ✅ **Communication and problem resolution:** Address unforeseen events with effective solutions, guaranteeing customer satisfaction; maintain direct communication with customers to confirm trip status; handle operator issues and ensure timely resolutions; manage procedures and coordinate with authorities jointly with the Security department. **REQUIREMENTS:** **WE OFFER:** **Competitive salary commensurate with experience and capabilities.** **Statutory benefits** **Meal vouchers** **Subsidized cafeteria (50% discount)** Employment type: Indefinite-term position Salary: $12,000.00 - $16,000.00 per month Benefits: * Cafeteria service with discount * Meal vouchers Workplace: On-site employment