Description
Job Summary:
Acquire and retain customers by delivering excellent service and implementing commercial strategies to generate pawn loans.
Key Highlights:
1. Customer acquisition and retention
2. Excellent service and customer support
3. Implementation of commercial strategies
Presta Prenda San Pedro Totoltepec Toluca
**We are seeking:** Pawn Loan Advisor
Job Objective
Offer alternatives and benefits for switching services outside the branch, ensuring loan generation.
Main Responsibilities
Acquire and retain customers (field activities and telephone follow-ups).
Provide excellent service and customer support.
**Implement commercial strategies:** promotions, price adjustments, flyer distribution.
Knowledge of pawn valuation (optional).
Attract customers both inside and outside the Point of Sale.
Requirements
**Knowledge in:** gold valuation, currency exchange, basic Excel.
**Experience:** customer service, sales, pawnbroking, field work (currency exchange), retail.
**Skills:** teamwork, responsibility.
Willingness to undergo one-week training in Mexico City, with expenses covered.
Availability for weekly rotating shifts (8:30 AM–5:30 PM and 12:00 PM–9:30 PM) and to work Monday through Sunday (midweek days off).
Value Proposition
Weekly Salary: $2,592 \+ Variable Commissions
**Statutory and Enhanced Benefits:** Vacation starting at 12 days per year, vacation bonus of 25% annually, Christmas bonus of 15 days per year (increasing with seniority), life insurance.
**Job Benefits:** Training program tailored to the position, as well as personal skill development and career growth opportunities.
**Contact:** 55\.80\.21\.17\.88