IN HOUSE

Description

Commercial City: FEDERAL DISTRICT Publication date: May 14, 2026 Schedule: Working hours: Monday to Friday, 9:00 AM to 6:00 PM Description: **IN HOUSE** **About the company** At **Estafeta**, we value talent, diversity, and inclusion as pillars of our success. With over 40 years of leadership in logistics across Mexico, we take pride in delivering innovative solutions that connect people and businesses. Join us and "estafétalo"! **Location**: Azcapotzalco, CDMX. **About the position** **Position objective** * Deliver exceptional customer service, ensuring effective and proactive communication regarding Estafeta’s shipping, pickup, and logistics services. **Requirements** * Minimum education required: High school diploma or completed technical program. * Minimum 6 months of experience in operational roles related to customer service, preferably in warehouses or distribution centers. * Basic proficiency in Microsoft Outlook, Excel, and Teams. * Advanced customer service skills. **Job functions or activities** * Resolve inquiries and provide solutions related to shipments, pickups, and deliveries. * Monitor shipment status in the system and support coordination of timely deliveries. * Perform loading, unloading, and stacking of packages in assigned areas, ensuring proper organization according to safety and operational standards. * Enter sender and recipient data into the system to generate shipping labels. * Prepare Excel reports with accurate information on delivery status and progress. **What we offer you** * Bonuses exceeding legal requirements. * Life insurance. * Grocery vouchers with an additional 10%. * Monthly performance bonus of an additional 25%. **Why join Estafeta?** At Estafeta, you will be part of a dynamic team and have the opportunity to tackle challenges that maximize your capabilities, contributing to the success of an organization committed to quality and innovation. Apply today to join the Red Force!