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call center supervisor
$MXN 17,000/year
Computrabajo
Full-time
Onsite
No experience limit
No degree limit
Cuauhtémoc, Mexico City, CDMX, Mexico
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Description

Job Summary: We are seeking a Call Center Supervisor with experience in team management and supervision of telephone operations, leading a team and ensuring service quality. Key Responsibilities: 1. Leadership and supervision of call center agent teams. 2. Ensuring customer service quality and achievement of objectives. 3. Providing feedback and training to agents. We are seeking a Call Center Supervisor with proven experience in team management and supervision of telephone operations. You must have at least three years of experience in similar roles, with outstanding skills in leadership, problem-solving, and effective communication. The role involves supervising and directing a team of agents, ensuring customer service quality and departmental objective attainment. You will be responsible for monitoring calls, providing feedback and training to agents, and managing complaints and technical issues arising during operations. Salary: $19,000 tax-free . -Requirements- Minimum education: Higher education – Bachelor's degree Years of experience Age: between 20 and 40 years Keywords: resident, supervisor, call center supervisor, assistant manager, responsible person, coordinator, manager, team leader, callcenter, teleoperator, telephone operator, telephonist, telephone-based

Source:  computrabajo View original post
Mateo García
Computrabajo

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Computrabajo
Mateo García
Computrabajo
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