Customer Service Executive

Description

Job Summary: Sea & Sky is seeking a Customer Service Executive to handle calls, provide information about premium tourism services, and register data. Key Highlights: 1. Customer service for clients interested in tourism services via telephone 2. Data registration and prospect follow-up in a luxury environment 3. Professional development within a premium tourism services company **SEA AND SKY is looking for a Customer Service Executive in Centro \- Cuauhtémoc, Ciudad de México** ------------------------------------------------------------------------------------------------ **Customer Service Executive (Part-Time)** =================================================== **Company:** Sea \& Sky Luxury Tourism Services Sea \& Sky is a company focused on marketing premium tourism services, including accommodations and cruises. It is currently undergoing growth and seeks to integrate a Customer Service Executive into its team. **Location** ------------- Offices located 15 minutes from Metro Hidalgo station On-site work mode **Responsibilities** ------------- * Answer calls from clients interested in tourism services * Provide clear and timely information about services **via telephone call** * Register data and requests in the system * Schedule appointments for the sales department * Follow up with prospects * Route clients to the corresponding sales department This position does not involve direct sales activities. **We Offer** ------------- * Integrated base salary of $9,500 per month * Weekly productivity bonus of $1,000 * Monthly punctuality bonus of $1,500 * Additional performance-based incentive scheme * Statutory benefits * Additional benefits such as travel discounts, university discounts, and partner brand discounts * Initial training **Schedule** ----------- * Monday to Friday, 09:00 to 16:00 hours * Saturdays, 09:00 to 14:00 hours **Requirements** -------------- * Minimum education level: completed high school (preferred) * Prior experience in customer service or call centers (preferred) * Basic computer skills * Communication and client-interaction skills * Punctuality and responsibility **Position Type** ------------------ * Part-time * Direct hiring **Application** --------------- Interested candidates meeting the profile may apply through this channel, attaching an updated CV. **Desired Education Level:** High School **Desired Experience Level:** Entry Level **Departmental Function:** Marketing / PR / Communications **Industry:** Call Centers / Telemarketing **Skills:** * customer service * Proactivity * customer support *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69c82a22360000470001697b\&source\=indeed*