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Job Summary: We are seeking a Receptionist for our Exe Suites Reforma 5* hotel in Mexico City, responsible for managing reservations, attending to guests, and optimizing resources. Key Highlights: 1. Manage room reservations and guest services. 2. Optimize resources to deliver the highest quality of customer service. 3. Provide excellent customer service. **Welcome to Eurostars Hotel Company, The Happiness Industry** Eurostars Hotel Company is the hotel chain of Grupo Hotusa, comprising the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels, and Tandem Suites. Currently, our portfolio includes 303 hotels present in 24 countries worldwide. Our operations are backed by extensive know-how reflected across all areas—from hotel management and brand values to guest experience excellence. We firmly believe that a company’s success lies in developing talent and nurturing the passion of its people. Therefore, we seek individuals who are passionate about their work and eager to grow with us. **Do you want to join the Happiness Industry?** We are looking for a **Receptionist for our Exe Suites Reforma 5\* hotel located in Mexico City**. **What will be your responsibilities?** * Managing room reservations. * Optimizing resources to deliver the highest quality of customer service. * Guest check-in and check-out. * Handling telephone inquiries and managing requests or incidents. * Providing excellent customer service. **What are we looking for?** * Degree in Tourism. * Experience in hotels of similar category. * Advanced English proficiency; a second language is highly valued. **What do we offer?** At Eurostars Hotel Company, you can become part of a leading travel industry company, continuously growing and expanding globally, committed to the ongoing professional development of its team. Additionally, as a member of Eurostars Hotel Company, you will enjoy the following benefits: * **50% discount on our premium hotels:** Enjoy discounts of up to 50% at all our outstanding 4\*/5\* hotels worldwide, and up to 20% for your family members. * **The Power Business School training:** 100% free and unlimited access to all trainings (MBA, digital, office software, skills, etc.) offered by our partner The Power Business School—the #1 online business school in the market, delivered by top active professionals in the industry. * **Access to our Employee Club:** Where you can benefit from various types of discounts and advantages across multiple categories (leisure, technology, sports, fashion, etc.). * **Enjoy complimentary hotel nights:** Through the Eurostars Hotel Company Referral Program, we reward recommendations that result in hires. If you refer someone who gets hired, you receive complimentary hotel nights. If this opportunity interests you and you believe you match the profile, we would love for you to apply. Or, if you know someone who might be interested, please feel free to share this job posting.
