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Position Summary: This position seeks a teller to ensure excellent customer attention and service, perform transactions swiftly and efficiently, and safeguard assets. Key Highlights: 1. Excellent customer attention and service 2. Efficient transaction management 3. Adherence to institutional regulations and safeguarding of assets ### **Position Objective** Ensure customers receive excellent attention and service by executing requested transactions quickly, accurately, and efficiently, strictly adhering to institutional regulations and safeguarding cash and other assets handled at the teller counter. **Main Responsibilities** * Serve customers and users promptly and courteously at the counter and mobile teller unit. * Comply with Banco de México regulations, BAZ’s cash handling policies and procedures, and the 7’s methodology. * Safeguard cash within the secure area and follow bunker security measures to ensure zero shortages. * Achieve cash productivity targets and implement the anti-line queue plan. * Ensure customers experience the best possible attention and service. **Requirements** * One year of experience in customer service activities. * Proficiency in handling cash. * Experience managing personnel. * Knowledge of banking regulations. * Availability to work rotating shifts. * Availability to work weekends. * Honesty in performing duties. **Value Proposition** * Fixed weekly salary. * Weekly commissions. * Statutory benefits: Vacation starting at 12 days per year, vacation bonus of 25% annually, year-end bonus of 15 days per year—increasing with seniority. * Working conditions: 8-hour daily schedule from Monday to Sunday, with one weekday rest day; weekly rotating schedule; one weekend rest day per month; life insurance increasing according to income and seniority. * Position benefits: Job-specific training program as well as personal skill development; enrollment in government programs to complete high school education; university partnership agreements to continue studies. * Financial benefits: Payroll advance; access to credit card; discounts starting at 10% on products at Elektra and Salinas & Rocha stores—cash purchases eligible from day one, credit purchases available after 9 months of seniority; preferential-rate personal loans available after 2 years of seniority; foreign exchange services; investment accounts; savings account. * Services: Access to nutritionist, psychologist, dentist, library, health improvement contests and programs, guidance and support for personal achievements, new family members, and important celebrations. * Promotions and partnerships for you and your family: Discounts at gyms, cinemas, entertainment centers, concerts, restaurants, department stores, optical shops, laboratories, clinics, schools, language institutes, universities, airlines, travel agencies, automotive dealerships, and daycare centers. * Dare to join our team! Interested candidates please call 5566090866
