Description
Job Summary:
Claims Analyst responsible for calculating, recording, and monitoring operations and information in computerized systems, generating reports for supervisors.
Key Highlights:
1. Growth opportunities.
2. Being part of a dynamic team that values talent.
3. Professional development and growth.
Logistics and Operations
City: FEDERAL DISTRICT
Publication Date: May 16, 2026
Working Hours: 9:00 AM to 6:00 PM, Monday through Friday.
Description:
About the Job: CLAIMS ANALYST
About the Company
At Estafeta, our passion for connecting people and businesses drives us forward. With over 45 years as a logistics leader in Mexico, we value talent, diversity, and inclusion as pillars of our success. Join us and “Estafétalo”!
Location: Azcapotzalco.
Position Objective
Calculate, record, and monitor operations and information generated within the department where the employee performs their duties, by entering and tracking data in department-specific computerized systems such as ICM, SAP, Cognos, etc., in order to generate and issue reports requested by supervisors.
Requirements
* Education: Bachelor’s degree.
* One year of experience as a claims analyst. Knowledge of fleet insurance. Internal customer service.
* Intermediate Microsoft Office proficiency.
* Willingness to travel.
Job Functions or Activities
* Update databases of the company’s automated operational systems.
* Maintain up-to-date client, administrative operations, and Human Resources databases.
* In accordance with company-established requirements and processes.
* Promote road safety culture at all levels through traffic accident prevention initiatives, leading the 32 Regional Road Safety Committees and analyzing the prevention work assigned to Road Safety Committees to reduce accident rates.
* Conduct accident rate analysis to create dashboards presented to Regional, Management, and Executive Committees.
* Create digital content for dissemination in driver prevention activities in TR1 \& TR2\.
* Organize and prepare the Safe Company Certification process with the National Association of Private Transport, as well as the participation of nationally selected drivers.
* Lead the execution of the “Ruta Cero” event, ensuring recognition of zero-accident drivers and their families from Regional Committees nationwide.
What We Offer You
* Growth opportunities.
* Productivity bonus.
* Grocery vouchers.
* Premiums exceeding legal requirements.
Why Join Estafeta?
This vacancy is open to candidates with disabilities. At Estafeta, you don’t just work—you develop and grow within a dynamic team that values your talents. We believe in diversity and inclusion.
If you are interested, apply on Estafeta’s website.