Job Summary: PAQUETEXPRESS is seeking talent for Customer Service, a key role in logistics management and shipment tracking, ensuring customer satisfaction. Key Highlights: 1. Leading logistics company with the broadest national coverage and highest growth in the country 2. Opportunity for professional development and continuous training 3. Inclusive and respectful work environment that values diversity **PAQUETEXPRESS** A leading national logistics company with the broadest national coverage and highest growth in the sector is seeking top talent. You are invited to join our outstanding team as: Customer Service Work Location: C. de la Agricultura 972, Parque Industrial Ecológico los Mochis, 81256 Los Mochis, Sin., Mexico WE OFFER: !Direct employment contract with the company! * Salary: $12,000 (tax-free banking salary) * Food vouchers: $1,350 * Life insurance * Dental service * Funeral expense assistance * Uniform and personal protective equipment * Year-end bonus exceeding statutory requirements * Profit-sharing exceeding statutory requirements * Annual salary increase exceeding statutory requirements * Annual performance bonus * Savings fund with annual returns and loan equivalent to one month’s salary * Financial services offering preferential loan terms, payroll advances, and debt refinancing * Credit option to purchase major medical expense insurance at preferential rates * Credit option to purchase eyeglasses * Automobile insurance policy with preferential discount of 45%–50% compared to market price * 50% discount on personal shipments * Professional growth training via digital platform * Professional development opportunities through our Corporate University * Vacation bonus of 50% starting from the 5th year, increasing by 15% every 5 years * Free medical services * 3 paid days off during Holy Week * Children’s participation in school supplies contest * Children’s participation in Christmas contests with prizes * Participation in Mexican Revolution contest with cash prizes Responsibilities: * Document cargo delivered to the customer. * Track customer waybills to ensure timely and proper delivery. * Ensure customer goods are loaded onto the vehicle without issues. * Prevent losses in service and maintain close customer relationships. * Track return of customer documents (receipts). SCHEDULE: Full-time * Gender: Not specified * Education: High school diploma (completed) * Experience: 1 year OUR COMPANY IS INCLUSIVE, RESPECTS DIVERSITY, AND DOES NOT ENGAGE IN ANY FORM OF DISCRIMINATION. S O C I A L L Y R E S P O N S I B L E C O M P A N Y