Job Summary: We are seeking a Customer Service Analyst to join our team, responsible for handling complaints, following protocols, and conducting reconciliations with customers. Key Highlights: 1. Opportunity for professional growth and development. 2. A company that values your potential and provides you with tools to thrive. 3. Participation in events demonstrating commitment to your well-being. A leading company in security, monitoring, fleet recovery, alarm systems, and CCTV is seeking a **Customer Service Analyst**. *TO JOIN OUR TEAM, YOU ONLY NEED TO HAVE:* * **2 years of verifiable experience.** * Bachelor’s degree in Communication, Administration, or related field—either incomplete or completed. * Customer service etiquette, database management, and oral and written communication skills. *RESPONSIBILITIES:* * Complete complaint and cancellation reports. * Follow operational and telephone customer service protocols. * Organize meetings, customer reconciliations, and internal meetings. * Analyze collected information and assess compliance with policies and procedures. *WE OFFER:* * Base salary of $12,500 per month, tax-free. * Statutory benefits. * Concessioned cafeteria service. * Savings fund. * Work schedule from Monday to Friday, 9 a.m. to 7 p.m. * Opportunity for professional growth and development. * Events in which you can participate, demonstrating our commitment to your well-being and that of your family. * School supplies for the start of the academic year. * Toys and gifts for your children in December. *BENEFITS AFTER THE 3RD MONTH:* * Comprehensive care: You will receive a card covering minor medical expense insurance, life insurance, and funeral expense assistance. Join us and become part of a company that values your potential and provides you with the tools to succeed in the workplace! **SUBMIT YOUR CV WITH THE NAME OF THE POSITION OR APPLY THROUGH THIS CHANNEL.**