Job Summary: Monitoring and evaluation of calls with individual and group feedback for telephone executives. Key Highlights: 1. Minimum experience in TDC sales 2. Paid training 3. Support to continue studies Responsibilities: Call monitoring Evaluate calls according to the current quality checklist and based on sales scripts Provide individual and group feedback to telephone executives according to obtained results Requirements: Minimum 6 months of experience in TDC sales Schedule: Monday to Friday, 9:00 am to 6:30 pm Saturdays, 9:00 am to 3:00 pm We Offer: Base salary of $9,480 net per month Monthly productivity bonus Additionally, we provide: Statutory benefits from contract signing (IMSS, vacation bonus, and Christmas bonus) Life insurance and death insurance Funeral assistance FONACOT agreement Paid training Discounts with Bimbo, Barcel, Krispy Kreme, and Laboratorios Chopo Support to continue your studies with UVM. -Requirements- Minimum education: Secondary education Less than 1 year of experience Age: between 18 and 60 years Knowledge: Sales counseling, Group management Keywords: analyst, quality, qa, callcenter, teleoperador, telefonista, telephonist, telefonico