




Position Summary: Coordinate and implement communication activities to strengthen the organization’s public image and strategic relationships, ensuring institutional message dissemination. Key Responsibilities: 1. Strengthen the organization’s public image 2. Manage strategic relationships with media and partners 3. Coordinate communication events and activities POSITION PURPOSE: Coordinate and implement the communications activities of the Mexico National Office in accordance with the Branding, Safeguarding, and Institutional Ethics Policy, to ensure appropriate dissemination of institutional messages, enhancement of the public image, and strategic engagement with media, partners, allies, and other key stakeholders. This includes planning, implementing, monitoring, and ensuring communication activities. MAIN RESPONSIBILITIES: Public Relations and Events: Execute established brand ambassador event actions and plans; monitor project or alliance-related activities for positioning and fundraising (corporations or stakeholders). Media Relations: Monitor the organization’s presence and media coverage. Institutional Communication: Develop, update, and monitor institutional information to enable consistent, coherent, and sustained organizational positioning across communication channels. Spokesperson and SME Strategy Implementation: Adapt spokesperson and SME participation and management according to the proposed media platform. Reputational Crisis Management and Emergency Response: Monitor reputational crisis cases as well as operational responses in line with the organization’s global protocols and standards. **Response times will be determined based on the organizational leadership’s directive. Therefore, proactive attention and follow-up on all actions are required. Demonstrate commitment to and alignment with the organization’s philosophy; uphold child protection principles in accordance with the Child Protection Policy; maintain confidentiality of information related to this position and the organization; and participate in personal and collective security measures as required. PROFILE: Experience: Minimum 3 years in similar positions within non-governmental organizations. Minimum 1–2 years’ experience managing communications agencies and media outlets. Demonstrable experience in media relations, institutional writing, and coordination of campaigns or events. Knowledge of media engagement practices within the third sector. Familiarity with corporate Social Responsibility (CSR) programs enabling future collaboration opportunities. Experience organizing public relations events—congresses, conferences, annual report events—or any event related to brand positioning. Knowledge of and/or participation in cause-related events supporting an organization—desirable. Knowledge of institutional communication and public relations strategies, including involvement in their implementation. Demonstrable experience in media relations, institutional writing, and campaign or event coordination. Knowledge of media engagement practices within the third sector. Experience engaging and maintaining relationships with key stakeholders such as brand ambassadors or corporate marketing/CSR directors. Knowledge of institutional protocol and spokesperson guidelines (desirable). Knowledge of reputational crisis management protocols (desirable). Education: Bachelor’s degree in Communications, Public Relations, Journalism, Public Image, or related field. Master’s degree in Communications, Public Relations, or Public Image preferred. Technical Skills: Microsoft Office Suite Basic design platforms (Canva, Adobe Illustrator) Knowledge of CSR-focused media or official information sources for emergency response. KPI and KRI management Familiarity with platforms that enhance public relations. WE OFFER: Gross monthly salary: $21,377 + PSL ($2,518 monthly food vouchers + $700 monthly transportation or connectivity allowance + Life Insurance + SGMM + 30-day year-end bonus, etc.). Contract type: Indefinite-term. -Requirements- Minimum education: Higher education – Bachelor’s degree 3 years of experience Skills: Strategic planning, Adobe Illustrator, Advertising Keywords: resident, supervisor, team leader, assistant manager, responsible person, coordinator, manager, captain, communication
