Technical Support Assistant (Systems Department)

Description

Job Summary: Provide remote and on-site assistance and solutions to users experiencing hardware and software technical issues. Key Responsibilities: 1. Corrective and/or preventive maintenance of computer equipment and printers 2. Knowledge of and installation of video surveillance camera systems 3. Organized and proactive in technical support ***OBJECTIVE:*** Provide remote and on-site assistance and solutions to users experiencing hardware and software technical issues. ***REQUIREMENTS:*** \* TSU in Computer Systems \* 1 year of experience in technical support \* Standard vehicle operation (Class A driver's license) ***RESPONSIBILITIES:*** \* Corrective and/or preventive maintenance of computer equipment and printers \* Knowledge of CONTPAQi and FATRIAN systems \* Switch configuration \* Structured cabling \* Knowledge of and installation of video surveillance camera systems \* Vendor management ***COMPETENCIES AND SKILLS:*** \* Organized \* Proactive \* Knowledge of computer equipment maintenance and configuration \* Proficiency in Microsoft Office suite \* Ability to work both independently and as part of a team We offer weekly salary $, statutory benefits (100% health insurance), and free uniforms. Employment type: Full-time, indefinite term Salary: $12,000.00 \- $12,900.00 per month Benefits: * Savings fund * Free uniforms Education: * Completed Technical Superior Degree (Preferred) Experience: * Technical support: 1 year (Preferred) License/Certification: * State-issued driver's license (Mandatory) Willingness to travel: * 50% (Preferred) Work location: On-site employment