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Position Summary: We are seeking an extroverted and proactive Lead Dispatcher for a vehicle natural gas station, responsible for customer service, natural gas refueling, maintenance, and reporting. Key Highlights: 1. Customer service with added value and safety 2. Support in cleaning and basic maintenance 3. Personnel management and operational logbooks DESCRIPTION Natgas is an energy sector company, a leader in vehicle natural gas sales. **We are seeking:** A Lead Dispatcher for a virtual vehicle natural gas station. **Key Responsibilities:** * Provide friendly customer service, delivering service with added value. * Execute the full natural gas refueling protocol, ensuring safety and regulatory compliance. * Assist with cleaning and basic maintenance of the work area. * Accurately and timely complete operational logbooks. * Apply current promotional campaigns to customers as directed by marketing. * Report any equipment or facility anomalies to the administrator and control center. * Properly wear personal protective equipment (PPE) throughout the entire shift. * Maintain order and discipline in the refueling zone to prevent accidents. **Skills:** * Extroverted * Analytical * Proactive * Organized **We Offer:** * Statutory benefits (Christmas bonus, vacation, vacation bonus, IMSS) effective from day one. Enhanced benefits: * Grocery vouchers * Tips * Life insurance * Savings fund * Totalpass (gym discounts) * Weekly leadership bonus * Weekly onboarding bonus * Weekly transportation bonus * UNIFORMS * Psychological, legal, and nutritional counseling * Training Weekly payment (every Friday) Working days: Monday through Sunday, with rotating rest days REQUIREMENTS **Requirements:** * High school or junior high school diploma * Availability to rotate across three shifts: 6 a.m. to 2 p.m., 2 p.m. to 9:30 p.m., 9:30 p.m. to 6 a.m. * Customer service experience, punctuality, and cash handling * Personnel management
