Position Summary: We are seeking a proactive Administrative Support | Help Desk professional with a service-oriented attitude to provide direct tenant assistance, requirement follow-up, and general administrative support. Key Responsibilities: 1. Direct tenant assistance and requirement follow-up 2. Preparation of announcements and access control 3. Logistical support for events and administrative management Overview: When you join Hines, you become part of a professional journey driven by vision and guided by leaders who set industry standards. Our legacy is rooted in innovation and excellence—earning us a place on Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. Discover infinite opportunities to grow and leave your mark at Hines. Responsibilities: As an **Administrative Support | Help Desk** professional at Hines, your primary responsibilities will include, but are not limited to: * Providing direct tenant assistance for requests related to cleaning, maintenance, office services, access, and other matters. * Following up with support staff on tenant requests. * Reviewing contractor passes and vendor documentation. * Preparing and distributing announcements and notices. * Controlling and activating access cards. * Registering and dispatching packages. * Supporting event logistics. * Answering the switchboard. * Managing access to the Fitness Center. * Providing administrative support. Qualifications: **Minimum Required Qualifications:** * Technical degree, high school diploma, or incomplete undergraduate degree. * Service-oriented attitude, teamwork, proactivity, follow-up capability, and attention to detail. Work location: Tlaquepaque; we offer benefits exceeding statutory requirements. Closing: At Hines, we strive for excellence as a global leader in real estate investment management, driven by our belief that real estate is fundamentally about people. Our diverse portfolio encompasses $93.2 billion¹ in assets across property types including residential, office, retail, mixed-use, logistics, and life sciences—all designed to enhance value, connection, and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients’ needs. While our projects are recognized for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines’ success is our 5,000 dedicated employees across 30 countries, leveraging our 65-year history to advance the world. That is why we prioritize investing in our people—offering comprehensive training, competitive compensation, and robust benefits. By focusing on our team’s growth and well-being, we cultivate an inclusive environment where everyone—including our clients—can thrive.