COMPUTING MANAGER (LOCATION)

Description

Job Summary: This role ensures optimal operation of the technological infrastructure, providing technical support to stores and offices, and involves maintenance, installation, and management of equipment. Key Responsibilities: 1. Ensure optimal operation of the technological infrastructure 2. Provide technical support and advise users 3. Manage inventory and administration of technological equipment Farmacias del Ahorro is a 100% Mexican company dedicated to providing health and wellness services to all Mexicans. With an outstanding track record of over 30 years in the market, we have achieved steady and consistent growth, serving customers through our network of more than 1,500 stores and a large team of over 20,000 employees. We are the leading national pharmaceutical chain. Join our team! **Job Mission** The mission of this role is to ensure optimal operation of the technological infrastructure across operations, providing technical support to stores and location offices in accordance with established policies, supervision guidelines, and protocols. **Job Description** Key Responsibilities \- Develop and execute preventive maintenance plans for the technological infrastructure and perform corrective maintenance as required. \- Install, configure, and update technological programs and/or applications necessary for store and location office operations. \- Ensure inventory control of computing equipment, software licenses, and technology services. \- Administer requests for new equipment and manage warranties, repairs, insurance claims, replacements, and disposal of assets. \- Supervise and advise users on the proper use of applications and technological tools. \- Promptly address all incidents related to the information technology area. Requirements \- Bachelor's degree / Engineering in Information Technology, Computer Systems, Telecommunications, or related field. \- 2+ years of experience in technical support and help desk. \- Experience with networks and technological tools. **Employment Type** Permanent Staff **Work Model** On-site At Farmacias del Ahorro, we value you — and want you to thrive! We promote and verify adoption of measures supporting equal opportunity and eliminating all forms of discrimination in any of our recruitment processes and workplaces. We will never request any form of payment as part of the recruitment process; please exercise caution and avoid falling victim to fraud.