Service Engineer

Description

Job Summary: Provide technical support and maintenance for medical and computer equipment, including installation, configuration, training, and diagnosis. Key Highlights: 1. Technical support and maintenance of medical and computer equipment 2. Customer training and management of computer systems 3. Diagnosis, installation, and monitoring of spare parts and software Job Title: **Service Engineer** Job Objective: **Provide technical support and maintenance for the company's medical and computer equipment.** Required Education: **Bachelor's degree or Intern** Required Profession: **Instrumentation Electronics / Biomedical Engineering / Computer Systems Engineering or Technologies / Mechanical Engineering** Age: **\+22** Recommended Experience: **\+3 years** Recommended Experience: **Maintenance or Computer Programming preferred: Electronics** Computer Skills: **Microsoft Office Suite** Required Skills: **Proficiency in electronic tools; Preferred: Computer programming software and/or RIS/PACS databases** Work Location: **General Hospital of Acatlan** Working Days: **Monday to Saturday** Days Off: **Sunday** Willingness to Travel: **Yes** Relocation: **Preferred** Shift: **Day shift** Working Hours: **Monday to Friday, 7:00 AM to 4:00 PM; Saturdays, 7:00 AM to 2:00 PM** **Main Responsibilities** * Install and commission medical and computer equipment, including Brains-owned computer systems, at customer service contract sites designated by Brains. * Perform first-line corrective and preventive maintenance on Brains-owned medical and computer equipment as required at customer facilities, applying best practices within the scope of professional competence. * Provide training and technical and operational support to Brains customers on the proper use and handling of medical and computer equipment, per manufacturer specifications. * Install, configure, train users on, and maintain computer systems and applications contracted by Brains customers, within the scope of professional competence. * Monitor and report on the integrity and/or functionality of medical and computer equipment at work centers designated by Brains within the employee’s assigned zone or region. * Conduct routine inspection, operation, and maintenance of medical equipment, computer equipment, and software applications within the scope of professional competence. * Attend the worksite and/or healthcare facility in cities where Brains maintains commercial relationships with customers to perform technically competent tasks. * Diagnose, request, track, install, and monitor spare parts, accessories, or software updates resulting from corrective maintenance activities. * Prepare service orders, consumption reports, logbooks, procedure sheets, reports, or any other administrative or technical documentation related to performed work to demonstrate productivity and billing evidence. * Collect, transport, install, manage, and assign accessories, consumables, spare parts, or administrative documentation assigned to the employee. * Compile, review, and submit all documentation required for the monthly billing of Brains’ customers to the relevant authorities. * Apply all professional knowledge and best practices within the scope of occupational competence. * Safeguard assigned tools or financial resources entrusted for job performance with strict responsibility and care. * Support inventory processes at the warehouse to identify medical equipment, computer equipment, tools, components, accessories, and spare parts. * Actively support and participate in public tenders in which the company participates, contributing indicated technical and professional expertise, as well as preparing and referencing necessary technical and administrative documents. * Apply and monitor applicable national and international regulations governing the use and handling of medical equipment, computer equipment, and software under professional competence. * Support the management and delivery of information, reports, or documentation requested by colleagues from Brains’ Administration, Commercial, Legal, and Operations departments. *At Brains Global Health Tech, we are committed to labor equality and non-discrimination, in accordance with ***NOM\-025\-STPS\-2015****. All our recruitment and selection processes are based on competencies, experience, and skills, without distinction based on ethnic or national origin, gender, age, disability, social condition, health status, religion, opinions, sexual orientation, marital status, or any other condition that may lead to discrimination.* Employment Type: Full-time, Probationary period Salary: $12,000\.00 per month Benefits: * Major medical expense insurance * Dental insurance * Free uniforms Application Question(s): * Do you have knowledge of computer equipment operation, database management, and server virtualization? * Do you have knowledge of computer networking and structured cabling? Work Location: On-site employment