COLLECTION OFFICER

Description

Position Summary: This role focuses on managing collections for overdue accounts, negotiating with clients, following up on agreements, and preparing reports. Key Highlights: 1. Manage effective collection of overdue accounts. 2. Negotiate with clients and follow up on agreements. 3. Commit to the organization's mission and values. With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 31,000\+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories! Key Responsibilities: * Know and apply VFM Collections Department policies: * Attend weekly meetings with the Branch Manager to receive accounts overdue by more than 30 days, using established formats. * Negotiate with clients to achieve effective collection of these accounts, reporting activities in real time in the system designated by VFM. * Follow up on agreements made with clients. * Use a weekly schedule, which must be coordinated with the Collections Supervisor. * Prepare weekly and monthly collection performance reports and submit them to the Collections Supervisor and Collections Assistant. * Optimize travel allowance resources allocated under the Revolving Fund. * Reconcile the Revolving Fund during the first 10 days of each month with corresponding fiscal documents. * Properly handle cash receipts (if cash is received, deposit it into the appropriate accounts, adhering to timelines stipulated in Policies). * If necessary, carry out judicial collection proceedings and maintain appropriate tracking thereof. * Determine the cause of delinquency for all assigned accounts. * Follow additional instructions from the immediate supervisor (Collections Supervisor). * Commit to the Organization’s Mission, Vision, and Values, in accordance with VFM Regulations and Policies. * Maintain close communication with branch personnel. * Participate in emergency training programs, drills, and those locations where adverse events, disasters, emergencies, or incidents occur. * Cash count during Collections Supervisor visits. * Random client visits during each Collections Supervisor branch visit. * Random court visits to ascertain procedural status. * Monthly results report. Applicant Types Accepted: Local Applicants Only