NOC Analyst

Description

Do you have a solid foundation in networking and fault diagnosis, and do you wish to specialize in telecommunications infrastructure management? Our company is growing, and we are seeking a proactive **NOC Analyst** with a strong technical profile to join our team and ensure continuity of our clients' connectivity services. The primary objective of this position is to monitor, diagnose, and resolve Level 1 and Level 2 connectivity incidents across LAN, WAN, and MAN networks, ensuring optimal operation of network infrastructure, wireless links, and our clients' communication systems. What will be your main responsibilities? * **Monitoring and Diagnosis:** Monitor network performance and respond to early alerts regarding link outages or service degradation. * **Network Troubleshooting:** Perform analysis and resolution of issues (*troubleshooting*) on routers, switches, and wireless equipment. * **Connectivity Management:** Execute port openings, basic IP addressing configurations, and identify faults in public and private networks. * **Support and Infrastructure:** Assist in verifying node connectivity across the network, structured cabling, spectrum analysis, and associated monitoring systems. What profile are we seeking? (Technical Requirements) For this position, we require **solid foundational knowledge** in the following areas: **Protocols and Networking Fundamentals:** * OSI and TCP/IP models. * VLSM subnetting, IP addressing (Public and Private), NAT, and DMZ. * Essential protocols: HTTP, HTTPS, DNS, ICMP, FTP, SSH, TCP, UDP, ARP, and SNMP. * Concepts, design, and implementation of VLANs and port openings. **Infrastructure and Connectivity:** * Installation and configuration of LAN, WAN, and MAN networks. * Structured cabling and use of testing and measurement tools. * Basic understanding of IP device addressing/monitoring on the network. **Specific Hardware and Software Handling:** * Configuration, analysis, and *troubleshooting* of **Ubiquiti** switches and **TP\-Link** routers. * Configuration and management of **Mikrotik** routers using **Winbox**. * Management of **Ubiquiti** microwave radios and Wi\-Fi access points. * Basic configuration of wireless equipment, coverage studies, and spectrum analysis. **Time Availability** * Availability to rotate shifts, including weekends. **What do we offer you?** * Competitive salary. * Statutory and above-statutory benefits from day one. * Continuous training program. * Job stability and a professional environment that will advance your technical growth in network engineering. **How to Apply?** If you meet the required technical knowledge and are ready to take the next step in your career, apply through this channel with your updated CV. Salary: $12,000\.00 \- $12,001\.00 per month Work Location: On-site employment