Description
Job Summary:
Provide service and personalized financial advisory to a portfolio of customers, managing portfolio retention and growth of product offerings.
Key Highlights:
1. Professional development in the Commercial area with HSBC Mexico
2. Personalized financial advisory services for Mass Affluent Advance and Premier customers
3. Opportunity for portfolio growth and business development
**Premier Executive**
HSBC Mexico offers career development opportunities for individuals with an excellent service attitude, strong client interaction skills, passion for sales, and ambition to grow professionally within the Commercial area as a Premier \- Advance Executive. **Primary Responsibility:** Deliver the highest level of service to assigned Mass Affluent Advance and Premier customer portfolios for their day-to-day financial needs, as well as personalized advisory services aimed at satisfying their short-, medium-, and long-term financial requirements. Timely retention of the assigned portfolio and expansion of the product portfolio for assigned customers through support from business units. **Requirements:*** Bachelor's degree in Economics, Administration, Finance, or Engineering.
* Minimum 4 years of experience in customer service and/or client support.
* Minimum 4 years of sales experience, preferably in the financial sector.
* Minimum 2 years of experience with Premier products and services.
* AMIB Figure Certification 1\.
* Knowledge of markets and external regulations.
* Knowledge of Financial Mathematics.
* Familiarity with operational systems and branch procedures.
* Intermediate English language proficiency.
* Proficiency in Microsoft Office suite.
* Business identification and development.
* Portfolio management.
* Passion for sales.
* Customer needs identification.
* Working hours: Monday to Saturday.
**Skills:*** Customer- and sales-oriented mindset.
* Teamwork.
* Results-driven / Problem-solving orientation.
* Situational management and negotiation skills.
* Excellent communication skills.
* Adaptability to change, organizational skills, and punctuality.
* Ability to build rapport with customers.