Technical Support for Users (Software, Hardware, Networks, and Cabling)

Description

Job Summary: An on-site, operational role focused on ensuring continuity of technological infrastructure and providing direct support to end users. Key Responsibilities: 1. Comprehensive technical support for users (software, hardware, networks, and cabling) 2. Preventive and corrective maintenance of equipment and systems 3. Installation and configuration of IP cameras and operating systems Job Offer Technical Support for Users (Software, Hardware, Networks, and Cabling) Location: Tijuana, Baja California Company: Tecnologías de la Información redes voz y datos SAS de CV Posted on April 14, 2026 Valid until May 30, 2026 Net monthly salary $15,000\.00 Apply Reference number: 21112067 Description An on-site, operational role focused on ensuring operational continuity of technological infrastructure and providing direct support to end users. Requirements * Required academic level: University-level technical degree * Academic status: Intern * Required field of study (related fields): Telecommunications * Experience: 6 months \- 1 year in Technical Support for Users (Software, Hardware, Networks, and Cabling) * Knowledge and tools: + Advanced proficiency in Windows 10/11 and Linux + Knowledge of TIA/EIA 568B standards for UTP cable termination + Experience with backup systems and virus/malware removal + Proficiency with crimping tools, multimeters, etc. * Language(s): + None * Skills and competencies: + Teamwork + Problem analysis and resolution + Commitment + Communication + Customer orientation + Proactivity + Continuous learning + Stress tolerance * Candidate availability: + No travel required Work schedule Monday to Friday Full-time 09:00 \- 18:00 Functions and activities * UTP cable (Category 6/6A) installation, rack cable management, RJ45 jack termination, and horizontal cabling organization. * On-site and remote technical assistance, resolving incidents at the location. * Installation, configuration, and maintenance of IP cameras, PTZ cameras, DVRs, and NVRs. * Technical support for small- and medium-scale networks, including router and switch configuration and wireless connectivity setup. * Installation, configuration, and updating of operating systems (Windows, Linux, Mac) and end-user applications. * Preventive and corrective maintenance of PCs, notebooks, printers (laser/inkjet), and peripherals. The company offers * Statutory benefits * Indefinite-term employment contract Recruitment process * Interview \- Interview scheduled during working hours * Start date of your recruitment process: April 14, 2026 * Duration of recruitment process: 1 week About the company