Description
Position Summary:
We are seeking a 3PL Operations Manager to lead teams, optimize logistics processes, and ensure customer satisfaction at a leading company.
Key Highlights:
1. Leadership of operational teams and management of multi-client 3PL operations.
2. Optimization of logistics processes and inventory control.
3. Incident resolution and customer satisfaction focus.
A Leading National Logistics Solutions Company invites you to join its team as:
3PL Operations Manager
Requirements:
\* University degree in Industrial Engineering or related field.
\* Minimum 5 years of experience in a similar position, preferably in the logistics, distribution, or retail sector.
\* Experience in 3PL operations (multi-client management).
\* Experience in personnel management and leadership of operational teams.
\* Proficiency in inventory management systems and ERP software.
\* Knowledge of logistics processes, distribution, and inventory control.
\* Knowledge of industrial safety and risk management.
\* Leadership skills and ability to make decisions under pressure.
\* Customer orientation and results-driven mindset.
Main Responsibilities:
Supervise product inbound and outbound activities at the DC.
Ensure proper inventory control through management systems.
Coordinate dispatch and delivery scheduling to retail points or customers.
Identify continuous improvement opportunities in operational processes to optimize time and resources.
Supervise compliance with quality standards for product receiving, storage, and distribution.
Maintain smooth communication with logistics service providers, carriers, and other key stakeholders.
Resolve any incidents or complaints related to distribution operations, ensuring customer satisfaction.
Prepare and present detailed performance reports to Management.
Experience in customer prospecting and/or service sales.
\* We Offer:
\* IMSS coverage from day one
\* Competitive monthly salary
\* Bi-weekly payments
\* Statutory benefits
\* Location: Calle Vecinal, Lote 897, Manzana 262, Colonia El Realito, Tijuana, Baja California, Mexico, C.P. 22250
Salary: $27,000\.00 \- $32,000\.00 per month
Benefits:
* Company parking
* Option for indefinite-term contract
* Cafeteria service
* Company phone
Workplace: On-site employment