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Summary: This role involves executing user account procedures, performing data maintenance, and providing basic user support for access fulfillment. Highlights: 1. Opportunity to work with Active Directory and cloud platforms 2. Fast-paced learning environment with new technologies 3. Responsible for confidential data management and user support Description and details of activities **Accountabilities:** * + Executing defined end\-user account add/change/delete and disable procedures on our internal computing systems. + Responsible for completing daily, monthly and on\-demand data maintenance assignments as required. + Interaction with the Service Desk and End users for basic user support issues relating to access fulfillment. **Qualifications: (Specific for this job)\*** **Knowledge and Skills** * Ability to accurately follow a defined set of policies and procedures * Operate under the supervision of others * Must have strong written communication skills * Understands basic technical concepts of Active Directory, e\-mail and possesses an ability to use other Microsoft based productivity applications. * Exposure to cloud platforms and access provisioning on cloud platforms * Quick learner, and ability to scale on new technologies as required Experience and requirements **Experience** * Associates degree in a computing related field, business or related discipline required. **Competencies** * Must follow and execute well\-defined processes and procedures * Must utilize standard request and ticketing systems * Provides first level support for user issues utilizing documentation as well as other sources * Do the right thing, and ability to work under pressure. * Maintain the required level of confidentiality and trust Benefits * Benefits according to the Federal Labor Law (LFT) Apply for this position directly through our portal APPLY **Number of vacancies** 2 **Department** Information Technology / Systems / IT / Programming / Software **Contract type** Permanent **Work modality** On-site **Shift** Night shift **Working hours** Full-time **Schedule*** Full-time **Education** Bachelor's degree **English** Speaking: Intermediate, Writing: Intermediate **Willingness to travel** No
