Front Desk Receptionist

Description

Job Summary: We are seeking a Front Desk Receptionist / Guest Services Executive to ensure a warm and efficient guest experience, serving as the primary link between guests and the hotel. Key Highlights: 1. Ensure a warm, efficient, and satisfying guest experience 2. Excellent interaction with guests and colleagues 3. A pleasant and professional work environment with opportunities for development Join our team! **We are looking for: Front Desk Receptionist / Guest Services Executive** *Location: Ramada Encore Airport Hotel* **Job Objective:** Provide direct guest service from reservation through check-out, ensuring a warm, efficient, and satisfying experience, serving as the primary link between guests and the hotel. **Requirements:** * Education: Technical or university degree in Hospitality and Tourism (incomplete or ongoing). **NOT MANDATORY** * Minimum experience: 1 year in similar positions. * Intermediate English (50–70%). * Excellent appearance and service-oriented attitude. * Availability for flexible scheduling and shift rotation. * Proficiency in hotel management systems and office tools. **Skills and Competencies:** * Excellent interaction with guests and colleagues. * Teamwork, initiative, and commitment. * Ability to remain calm in challenging situations. * Proficiency in computer systems and office equipment. **We Offer:** * Competitive salary. * Pleasant and professional work environment. * Opportunities for development. * Statutory and above-statutory benefits. If you meet the profile and are passionate about customer service, we want to meet you! Employment Type: Full-time Salary: $13,000.00 \- $14,250.00 per month Benefits: * Salary increases * Transportation assistance or service * Discounts and preferential pricing * Company parking * Free parking * Flexible working hours * Discounted cafeteria service * Complimentary uniforms * Additional vacation days or paid leave * Grocery vouchers Work Location: On-site employment