Description
Summary:
This role involves responding to customer inquiries, providing accurate information about products and services, and efficiently resolving customer concerns.
Highlights:
1. Respond to customer inquiries via phone, email, chat, or in-person
2. Provide accurate information about products, services, and policies
3. Listen to customer concerns and resolve issues efficiently
**1\. Job Title :** Analyst 2\. Job Summary : Customer Service Agent 3\. Experience : 0 \- 2 years 4\.
**Required Skills :** Technical Skills: Customer Service Brand Communication Domain Skills: 5\. Nice to have skills : Domain Skills: 6\. Technology : Custom Service 7\. Shift : Day 8\.
**Responsibilities :** Respond to customer inquiries via phone email chat or in\-person. Provide accurate information about products services and policies. Listen to customer concerns and resolve issues efficiently 9\. Job Location : Primary Location : MXJAGUAA01(ITMEX Guadalajara JA\-Aviacion\-COG) Alternate Location : NA NA Alternate Location 1 : NA NA 10\.
**Job Type :** Jr. Analyst \- Operational Exc \[75BP08] 11\. Demand Requires Travel? : No 12\.
**Certifications Required :** NA