Systems Assistant - 6 Months

Description

Job Summary: Provide technical support and ensure the proper functioning of information and technology systems, guaranteeing efficiency and availability of resources. Key Highlights: 1. Key role in technical support, infrastructure, and information security. 2. Education in Computer Science/Systems with experience in technology management. 3. Opportunity to train users on efficient use of ICTs. **Project-Based Systems Assistant for 6 Months** **Job Objective** Provide technical support and ensure the proper functioning of information and technology systems, guaranteeing efficiency and availability of the organization's technological resources. **Main Responsibilities** * **Technical Support:** Address and resolve incidents related to hardware, software, networks, and communication systems to ensure optimal operation. * **Infrastructure:** Install, configure, and update computer equipment and software according to established procedures. * **Data Backup:** Execute backup routines and recovery tests to ensure data integrity and business continuity. * **Information Security:** Implement access control policies, network monitoring, and threat detection (viruses/malware) to protect infrastructure. * **Training:** Advise and train users on efficient and secure use of ICTs. **Required Profile** * **Education:** University degree in Computer Science, Systems, or related fields. * **Experience:** Prior experience in similar positions or in managing systems and technologies. **Technical Knowledge:** * Solid knowledge of hardware, software, networks, and operating systems. * Networks and connectivity. * Information security. * Point-of-Sale (POS) support. **Skills:** Problem-solving, effective communication with users and vendors, and ability to work independently and as part of a team. **Desired Competencies** * Customer orientation and user satisfaction. * Learning ability and adaptability. * Organization, planning, and punctuality. * Ethics and confidentiality management. **We Offer** * **Weekly salary** * **Contract:** Indefinite-term (with prior probationary period). * **Benefits:** * Vacation and vacation bonus as stipulated by law. * Birthday bonus * **Work tools:** Provision of computer equipment, mobile phone, and uniforms. * **Location:** Central offices and branches (fixed and mobile). **Additional Conditions** * Willingness to perform minor physical tasks such as cabling, device connection, and computer equipment handling. * Willingness to work on-site and travel to branches. Salary: $13,000\.00 \- $13,300\.00 per month Benefits: * Discounts and preferential pricing * Free uniforms * Additional vacation days or paid leave Application Question(s): * You are applying for our 6-month fixed-term position—do you confirm your interest? Workplace: Hybrid remote work in Villahermosa, Tab.