Help Desk Agent

Description

Job Summary: Fast-net is seeking a Help Desk Agent to connect individuals and businesses with agile and reliable technological solutions. Key Highlights: 1. Offers agile and reliable technological solutions 2. Includes specialized technical support and proactive monitoring 3. Promotes teamwork and conflict resolution **JOIN OUR TEAM.** **Fast\-net** is a company dedicated to providing high-speed, symmetrical, fiber-optic internet, focused on connecting individuals and businesses with agile, reliable, and secure technological solutions—including specialized technical support and proactive monitoring—to maximize productivity and user experience. We are seeking a Help Desk Agent who: * Must work rotating shifts (morning, day, and evening) * Basic knowledge of Excel * Database management * Data filing and entry * Leadership * Personnel management * Social media knowledge * Goal-oriented work * Conflict resolution * Customer service and support * Teamwork Education: Bachelor's degree or high school diploma in Business Administration, Accounting and Finance, Computer Science, Information Systems, or related field. Employment Type: Full-time, Indefinite-term contract Benefits: * Employee discount * Option for indefinite-term contract * Referral program Work Location: On-site employment