Internal Technical Support / IT Analyst

Description

Job Summary: We are seeking a Systems Engineer to ensure operational efficiency and cybersecurity of computer equipment in a dynamic and growing environment. Key Highlights: 1. Dynamic work environment 2. Professional growth opportunities 3. Ensuring equipment efficiency and cybersecurity We are a company with over 12 years of experience in the field, specializing in providing comprehensive administrative and accounting services to well-known fast-food franchises in the United States, such as Carl's Jr, KFC, Popeyes, Jamba Juice, among others. We offer a dynamic work environment and professional growth opportunities. **Objective:** Ensure computer equipment operates efficiently, both in software and hardware, through optimal monitoring to extend its lifespan and safeguard organizational cybersecurity while ensuring regulatory compliance. **Requirements:** Bachelor’s degree in Systems Engineering, Computer Science, Information Technology, or related fields in computer systems. * English 70% \- 80% * Basic or advanced knowledge of programming, networking, SQL, HTML * Proactive * Microsoft Office Suite **Job Responsibilities:** * **Account and access management**: Create and manage email accounts, passwords, and user accounts within the organization. * **Equipment maintenance**: Conduct periodic equipment inspections and maintain hardware inventory control. * **Information security**: Update cybersecurity policies, manage vulnerabilities, and issue security alerts. * **Technical support and assistance**: Provide technical help to staff to resolve computer-related issues. * **Development and administration of tools**: Develop and manage IT tools required by the organization. * **Monitoring suspicious activities**: Monitor and analyze unusual system activities. * **Computer equipment management**: Prepare accountability documents and perform equipment configurations, such as resetting devices and installing software. * **Other duties** related to the position. Address: Tecla de Bustamante Street, Luis Donaldo Colosio Neighborhood, Puerto Peñasco, Sonora. Position Type: Full-time Benefits: * Salary increases * Free beverages * Employee discount * Discounts and preferential pricing * Option for indefinite-term contract * Major medical expense insurance * Free uniforms * Additional vacation days or paid leave Language: * English (Preferred) Work Location: On-site employment