Description
Job Summary:
We are seeking a home-based collection officer to visit clients, negotiate payment alternatives, and record collection activities in the system, with a focus on portfolio recovery.
Key Responsibilities:
1. Home-based collection management and balance recovery.
2. Negotiation of payment alternatives and debt restructuring.
3. Case file management and agreement registration in the system.
Field-based home collection: Directly visit clients' residences or businesses to manage balance recovery and deliver account statements.
Negotiation: Offer payment alternatives (e.g., payment agreements, debt restructuring, or write-offs) and establish formal commitments.
Case file management: Record every call, visit, and agreement in the system.
-Requirements- Minimum education: High school diploma (General Baccalaureate)
years of experience
Age: between 18 and 50 years
Knowledge: Self-discipline, Self-motivation, Research ability, Negotiation skills, Commitment, Frustration tolerance, Collections, Portfolio recovery, Fieldwork, Initiative
Driver's licenses: A ,B ,C ,D
Keywords: resident, supervisor, assistant manager, deputy manager, responsible person, coordinator, collector, team leader, collections, payment, collection