Shift Supervisor - Rotating Schedule

Description

Job Summary: We are seeking a Shift Supervisor for a funeral services company, responsible for supervising customer service standards, guiding customers, and managing sales processes for immediate assistance. Key Highlights: 1. Leadership in supervising customer service standards 2. Comprehensive management of the customer experience during sensitive moments 3. Opportunity for professional development in a proactive and multitasking environment Funeral services company seeks a Shift Supervisor Requirements: Bachelor's degree in Business Administration, Industrial Engineering, or related field Customer service experience Valid driver's license Standards management experience Flexible availability Proactive attitude Multitasking ability Responsibilities: Supervise and ensure compliance with service standards Supervise and maintain customer engagement by clearly indicating and explaining each step of the service provided Accompany the deceased's family during the presentation Attend to customers requiring immediate assistance and manage the sales process Handle sales paperwork and contracts We Offer: Statutory benefits Bi-weekly payments Life insurance Funeral expense insurance Join our team!!. -Requirements- Minimum education: Higher education - Bachelor's degree 2 years of experience Languages: Spanish Age: between 26 and 45 years Knowledge: Negotiation skills, Customer communication Driver's license: Class A Keywords: leader, supervisor, manager, director, chief, lead, supervision, head