NIGHT SHIFT CUSTOMER SERVICE

Description

Job Summary: We are seeking a professional for night shift customer service, responsible for handling phone calls, patient registration, and coordinating documentation for medical examinations. Key Highlights: 1. Essential role in patient management and hospital communication 2. Opportunity to apply organizational and customer service skills 3. Work focused on proactivity and continuous improvement Job Posting NIGHT SHIFT CUSTOMER SERVICE Location: Guasave, Sinaloa Company: AR HOSPITALES GUASAVE Posted on May 14, 2026 Valid until May 17, 2026 Net Monthly Salary $9,600\.00 Apply Reference Number: 21134783 Description Answer and forward telephone calls courteously and promptly. Receive and register newly admitted patients. Receive and register newly admitted patients, complete documentation, and coordinate with nursing staff. Receive and register patients scheduled for laboratory and imaging studies. Inform patients about preparation requirements for examinations. Print examination orders with accurate information. Requirements * Required academic level: Bachelor's degree * Academic status: Graduated * Required field of study (related): Business Administration * Experience: 1 \- 2 years in NIGHT SHIFT CUSTOMER SERVICE * Knowledge(s) and tool(s): + OFFICE SOFTWARE AND TECHNOLOGICAL TOOLS + COMPUTER USAGE * Language(s): * Skill(s) and competency(ies): + Creativity and innovation + Motivation + Commitment + Proactivity + Work quality + Results orientation + Adaptability to change + Autonomy + Continuous learning + Teamwork + Continuous improvement + Customer orientation + Stress tolerance + Problem analysis and resolution + Communication * Candidate availability: + No travel required Schedule Some days Full-time 23:00 \- 07:00 Schedule clarification: Shift runs from 10:30 PM to 7:00 AM, alternating days (one day on, one day off) Functions and Activities * Greet scheduled patients, complete the corresponding documentation, and request necessary information from the patient * Answer incoming hospital telephone calls courteously and promptly, and forward them appropriately and in a timely manner. * Serve individuals arriving at the hospital reception desk as quickly as possible. The company offers * LEGAL BENEFITS * Probationary employment contract Recruitment Process * Recruitment process start date: May 14, 2026 * Recruitment process duration: 2 Weeks