Facilities Supervisor - Fiber Optics

Description

Job Summary: Supervise the execution of activities performed by subordinate staff to ensure high-quality service delivery and complete customer satisfaction. Key Highlights: 1. Personnel management and experience in similar positions. 2. Comprehensive benefits package and paid training. 3. Knowledge of electricity and telecommunications installations. Megacable has established itself as one of Mexico's largest telecommunications companies, leading in broadband services and offering fiber-optic internet, pay television, and telephony. We are seeking a Customer Service Supervisor. JOB MISSION Supervise the execution of activities performed by subordinate staff to verify that customer service meets quality standards and complies with established processes to achieve full customer satisfaction. Requirements: - Completed high school education - Personnel management experience - Experience in similar positions - Knowledge of electricity - Valid driver's license and ability to drive standard transmission vehicles. We Offer: - Weekly salary payment - Monthly productivity bonus - Sales commissions - Work 3 days, rest 4 days - 15-day year-end bonus and 20-day profit-sharing - Weekly food vouchers - Savings fund, free uniforms, salary increases, FONACOT loans, life insurance, paid training, service discounts, and more. - Requirements - Minimum Education: Upper Secondary Education - General High School 1 year of experience Age: between 24 and 55 years Knowledge: Fiber optics, Installations, Supervision, Telecommunications, Telephony, Telecommunications installations Driver's License: Class C Keywords: resident, supervisor, team leader, assistant manager, responsible person, coordinator, manager, captain, overseer