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HRPV provides bilingual staff to U.S. law firms and offers a stable, professional environment not a typical call center. \nIn this role, you’ll support key HR operations, onboarding processes, and administrative tasks for agents working with U.S. immigration, bankruptcy, family law, personal injury, medical malpractice, and more.\n\n**What You’ll Do**\n\n* Manage onboarding processes for new agents.\n* Assist the Manager with administrative and organizational tasks.\n* Support HR functions and employee relations activities.\n* Maintain accurate records and documentation.\n* Collaborate with the HR team to ensure smooth operations and strong communication.\n\n**Who We’re Looking For**\n\n* Bilingual (fluent English: speaking, reading, and writing).\n* Based in Puerto Vallarta and able to work on\\-site.\n* Bachelor’s degree required.\n* Strong computer and administrative skills.\n* Stable work history and a positive, team\\-oriented attitude.\n* Detail\\-oriented and able to work with autonomy.\n* Be a People Person.\n* Autonomous work ethic.\n\n**Required Documentation**\n\n* RFC\n* Constancia de Situación Fiscal 2025\n* CURP\n* NSS\n* Valid ID\n* Proof of Address\n\n**What We Offer**\n\n* $13,000 MXN base salary (depending on skills and experience).\n* Legal benefits.\n* Excellent long\\-term growth opportunities.\n* $5,000 MXN referral bonus.\n* Monday to Friday \\| 8\\-hour shift. \\| On\\-Site based in Puerto Vallarta\n* Fully paid training.\n\n**HRPV keeps growing, grow with us. Apply now and send your resume in English to schedule your interview.**\n\nTipo de puesto: Tiempo completo\n\nSueldo: A partir de $13,000\\.00 al mes\n\nBeneficios:\n\n* Opción a contrato indefinido\n* Programa de referidos\n* Seguro de gastos médicos\n\nPregunta(s) de postulación:\n\n* Please confirm your email and phone number\n\nIdioma:\n\n* Inglés (Obligatorio)\n\nLugar de trabajo: Empleo presencial","price":"$MXN 13,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764099505000","seoName":"human-resources-assistant-legal-staffing-support","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-puerto-vallarta/cate-sales-outbound/human-resources-assistant-legal-staffing-support-6452473670745712/","localIds":"162","cateId":null,"tid":null,"logParams":{"tid":"44ef8765-d3cd-4c80-88a4-da09addbe2f5","sid":"378f54d7-6ae5-4695-8df6-e0cb03cf2f7c"},"attrParams":{"summary":null,"highLight":["Bilingual required","Full-time on-site position","Competitive salary and benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Puerto Vallarta,Jalisco","unit":null}]},"addDate":1764099505526,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Puerto Vallarta - Jalisco 2477, Zona Hotelera, Las Glorias, 48333 Puerto Vallarta, Jal., Mexico","infoId":"6452095331430712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Intake Phone Agent – Bilingual (On-Site)","content":"**Location:** Puerto Vallarta, Jalisco \n**Job Type:** Full\\-Time \\| On\\-Site (5 days per week) \n**Salary:** $13,000–$16,000 MXN per month \n**English Level:** Advanced\n\n**About the Role** \nWe are seeking bilingual professionals who enjoy speaking with people and providing structured administrative support. As an **Intake Phone Agent**, you will handle inbound calls from clients, gather essential case information, and ensure all details are accurately documented in our system. \nThis role offers long\\-term stability, clear processes, and a supportive team environment focused on professionalism and growth.\n\n**Responsibilities**\n\n* Answer incoming calls in **English and Spanish** with professionalism, empathy, and accuracy.\n* Collect, document, and organize client information in our systems.\n* Provide support for administrative and intake\\-related tasks.\n* Follow structured workflows and maintain strict confidentiality.\n* Communicate effectively with clients and internal team members.\n\n**Ideal Candidate**\n\n* Strong verbal and written communication skills in English and Spanish.\n* Empathetic, organized, and detail\\-oriented.\n* Comfortable working in a **fast\\-paced or high\\-volume** environment.\n* Quick learner with strong process retention.\n* Experience working with U.S.\\-based clients or professional standards is a plus.\n\n**Experience \\& Requirements**\n\n* Minimum **1 year** of experience in bilingual customer service, intake, administrative support, or call center roles.\n* Comfortable multitasking on a computer during live calls.\n* Experience with CRM platforms or data\\-entry systems preferred.\n* Previous experience in legal intake or professional intake environments is a plus.\n\n**Required Documents**\n\n* RFC\n* Constancia de Situación Fiscal 2025\n* CURP\n* NSS\n* Valid ID\n* Proof of Address\n\n**Why Join Us?**\n\n* Stable and structured work environment\n* Professional growth opportunities\n* Bilingual and collaborative team\n* Consistent schedule (5 days per week)\n\nIf you’re looking for a long\\-term opportunity with a professional and supportive team, we’d love to meet you. \nApply today and join our Puerto Vallarta team.\n\nTipo de puesto: Tiempo completo\n\nSueldo: $13,000\\.00 \\- $16,000\\.00 al mes\n\nBeneficios:\n\n* Opción a contrato indefinido\n* Programa de referidos\n* Seguro de gastos médicos\n\nPregunta(s) de postulación:\n\n* Please confirm your email and phone number\n\nExperiencia:\n\n* Customer Service: 1 año (Obligatorio)\n\nIdioma:\n\n* Inglés (Obligatorio)\n\nLugar de trabajo: Empleo presencial","price":"$MXN 13,000-16,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764069948000","seoName":"intake-phone-agent-bilingual-on-site","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-puerto-vallarta/cate-sales-outbound/intake-phone-agent-bilingual-on-site-6452095331430712/","localIds":"162","cateId":null,"tid":null,"logParams":{"tid":"0f769819-319d-4533-87db-b5716ac5bc62","sid":"378f54d7-6ae5-4695-8df6-e0cb03cf2f7c"},"attrParams":{"summary":null,"highLight":["Bilingual customer service role","Fast-paced environment","Stable and structured work environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Puerto Vallarta,Jalisco","unit":null}]},"addDate":1764069947768,"categoryName":"Sales - 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Sales - Outbound in Puerto Vallarta
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Sales - Outbound
Puerto Vallarta
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Location:Puerto Vallarta
Category:Sales - Outbound
Concierge Jr. Telefónico | Servicio al cliente Bilingüe65138976835714120
Indeed
Concierge Jr. Telefónico | Servicio al cliente Bilingüe
Villa Group & Tafer Resorts – **Programa de Referidos** **¿Buscas estabilidad y un excelente ambiente laboral?** **¡Únete a nuestro equipo!** Atención telefónica a socios del hotel, brindando un servicio personalizado y de alta calidad. **Requisitos** * Inglés avanzado (B2–C1) * Experiencia en servicio al cliente * Excelente actitud y comunicación **Actividades** * Atención y seguimiento a socios exclusivos del hotel * Bienvenida y explicación de beneficios del programa * Resolución de dudas y registro de información **Ofrecemos** * Pago catorcenal o quincenal * Bonos mensuales * Capacitación constante * Ambiente laboral estable **Horario** * Lun–Vie: 3:00 p.m. a 9:00 p.m. * Sábados: medio turno Postúlate por Indeed o WhatsApp: **322 378 2549** Tipo de puesto: Medio tiempo Sueldo: $12,000.00 – $18,000.00 al mes Horas previstas: de 30 a 35 por semana Beneficios: * Aumentos salariales * Descuento de gimnasio * Estacionamiento de la empresa * Horarios flexibles * Programa de referidos * Vacaciones adicionales o permisos con goce de sueldo Lugar de trabajo: Empleo presencial
Av Paseo de la Marina 121-h102, Marina Vallarta, 48335 Puerto Vallarta, Jal., Mexico
$MXN 12,000-18,000/year
Junior Technical Support – Systems Department65051571607043121
Indeed
Junior Technical Support – Systems Department
**Salary:** From $13,000 MXN per month **Location:** Puerto Vallarta, Jalisco **Schedule:** Monday to Friday Job Description We are seeking a **Technical Support Assistant** to provide basic IT incident support within a call center environment. This position is ideal for candidates with foundational systems knowledge, an excellent service attitude, and motivation to learn and grow in the technology field. **Requirements** * Basic experience providing technical support to users. * Excellent service attitude and user interaction skills. * Basic knowledge of: * Installation and configuration of computer equipment. * Basic software, hardware, and network support. * Printer and peripheral configuration. * Proactive, organized profile with willingness to learn. * Basic programming or scripting knowledge is a **plus** (not mandatory). **Responsibilities** * Receive and log users’ technical support requests. * Track incidents and escalate cases when necessary. * Resolve basic software, hardware, and printing issues. * Assist with equipment configuration, delivery, and receipt. * Participate in employee onboarding and offboarding processes. * Maintain updated equipment control and inventory records. * Support general activities of the Systems Department. * Document incidents and basic procedures. * Provide technical support to various departments within the call center. **We Offer** * Ongoing training and a career growth plan in the IT field. * A dynamic and collaborative work environment. * Opportunities for professional development. **Docs Required:** * RFC * Tax Status Certificate 2025 (Salaries and Wages Regime and Income Assimilated to Salaries) * CURP * NSS (IMSS) * INE * Proof of Address Employment Type: Full-time Salary: Starting at $13,000.00 per month Benefits: * Option for an indefinite-term contract * Employee referral program * Medical expense insurance Application Question(s): * Please confirm your email and phone number Language: * English (Mandatory) Workplace: On-site employment
Puerto Vallarta - Jalisco 2477, Zona Hotelera, Las Glorias, 48333 Puerto Vallarta, Jal., Mexico
$MXN 13,000/year
Reservation Assistant65051006450434122
Indeed
Reservation Assistant
Requirements: * Minimum experience in customer service, call center, reservations, travel agency, or related field. * Advanced spoken and written English is mandatory. * Service-oriented attitude. * Availability to rotate shifts (weekdays off). * Knowledge of tourist destinations. Legal benefits, food vouchers, uniforms, and job stability are offered. * Monthly Salary: $13,500 via bank transfer \+ $500 in food vouchers. * Work Location: Plaza Punto Banderas. Apply by sending your CV via WhatsApp to 322 289 7967 or by email to mmunoz@graylinevallarta.com
Av México 1340, 5 de Diciembre, 48350 Puerto Vallarta, Jal., Mexico
$MXN 13,500/year
Call Center and Express Service64843788222082123
Indeed
Call Center and Express Service
Are you looking for an opportunity to grow in a dynamic and welcoming environment? Grupo Vidanta invites you to join our team as a Telephone Operator and Express Service Representative. At Grupo Vidanta, we value service excellence and seek professionals committed to customer satisfaction. As a Telephone Operator and Express Service Representative, you will serve as the primary link between our guests and our customer service team. Your main responsibility will be to deliver high-quality telephone service, proactively and empathetically handling diverse inquiries and requests. Additionally, you will coordinate and execute express services to ensure an unparalleled experience for our visitors. **Minimum Requirements:** Prior customer service experience, effective communication skills, and the ability to thrive in a dynamic environment. We are seeking a proactive individual with a service-oriented mindset and strong problem-solving abilities. Grupo Vidanta offers a collaborative work environment and opportunities for professional growth. We will provide you with continuous training and opportunities to develop your skills. If you have a service-oriented mindset and wish to join a team committed to excellence, this is your opportunity. Join us and become part of a company proud of its commitment to service excellence and employee development. We look forward to your application to enrich our team with your talent and enthusiasm!
MPP4+57 Nuevo Nayarit, Nayarit, Mexico
Telephone Technical Support64695942182787124
Indeed
Telephone Technical Support
**COSMORED PUERTO VALLARTA** A company dedicated for over 15 years to providing residential solutions for Internet and Cable Television services; we also offer integrated, comprehensive communication solutions for businesses, hotels, hospitals, universities, and others, equipping them with the latest telecommunications technologies available in the market. ***We are seeking:*** **Telephone Customer Service and Technical Support** **Requirements:** * Completed high school education * Minimum of 6 months to 1 year of experience in customer telephone service (call center) or technical support roles * Teamwork skills * Flexible availability for work schedule **Key Responsibilities:** * Professionally and empathetically receive and manage incoming customer calls. * Identify and understand the customer’s needs, inquiries, or issues. * Accurately and thoroughly record each incident in the system. * Provide telephone-based technical support. * Forward work orders as needed. We offer: Salary * $10,500 to $13,500 MXN * Statutory benefits * Punctuality and attendance bonuses Employment Type: Full-time, Indefinite-term contract Salary: $10,500.00 – $13,500.00 MXN per month Work Location: On-site employment
Av México 1340, 5 de Diciembre, 48350 Puerto Vallarta, Jal., Mexico
$MXN 10,500-13,500/year
Telemarketing Executive64525843096705125
Indeed
Telemarketing Executive
**WE ARE LOOKING FOR YOU!** ------------------------ ### **At MG Flosol, WE'RE LOOKING FOR YOU—JOIN ONE OF OUR THREE LOCATIONS: GONZÁLES GALLO, COUNTRY, OR TONALÁ.** We are seeking talented individuals to join us as telemarketing executives—a key role in our operations and an excellent opportunity for those starting their professional careers or who have prior phone-based experience. **What does the position involve?** Your main responsibility will be contacting customers, scheduling their visits, and ensuring they attend our branches. **We offer:** * **Base salary + commissions based on customer attendance** * Training and support from day one * Benefits and job stability * Professional call center environment * Real opportunities for career growth within the company * Life insurance * Statutory benefits * Ongoing training and courses in Mexico City **Schedule:** * Full-time, 9:00 a.m. to 7:00 p.m. (with 2 hours for lunch), Monday through Friday, and Saturday half-day from 9:00 a.m. to 2:00 p.m. INCLUSION POLICY **INCLUSIVITY IS A CORE VALUE AT GRUPO FLOSOL, AND WE PROVIDE EQUAL EMPLOYMENT OPPORTUNITIES TO ALL.** We do not discriminate against any applicant wishing to become part of our company. It is our intention to provide equal employment opportunities to all qualified candidates and to make hiring decisions based on job-related factors.
Av México 1340, 5 de Diciembre, 48350 Puerto Vallarta, Jal., Mexico
Marketing Supervisor64524736652545126
Indeed
Marketing Supervisor
\*CRM SUPERVISOR\* POPUL AUTO VALLARTA VOLKSWAGEN RESPONSIBILITIES: * Achieve the semi-annual increase in customer loyalty and satisfaction indices through various developed CRM programs, aiming to create more loyal dealership customers, optimize marketing investment resources, and enhance customer performance. * Identify the agency's most valuable customers and develop special commercial service programs for them. * Generate market information to support strategic decision-making by general management and directors. * Ensure that customers' Volkswagen experience at every touchpoint with the agency is satisfactory. * Increase sales of accessories, spare parts, extended warranties, and agency services. * Include in the monthly Workbench the current service offers from VWSF. * Monitor VWSF loyalty programs (Distinguished Customer), ensuring their execution and measuring renewal conversion rates, thereby improving the renewal index. * Participate in internal and external department training. * Responsible for commercial-level customer service. * One of the main responsibilities is managing the Call Center. * Provide post\-sale follow\-up for customers who file complaints. * Directly handle dissatisfied customers. \*REQUIREMENTS:\* Availability of time Minimum 6 months of experience in a similar position Strong communication skills Driver's license Bachelor’s degree in Marketing or related field (mandatory) \*WE OFFER\* Biweekly payment Life insurance Social security 30 days year-end bonus 15 days of vacation Savings fund Grocery vouchers Gross salary $20,000 Work schedule: Monday to Friday 8:00\-6:30, Saturdays 8:00\-1:00, 2-hour lunch break from 1:00\-3:00 Position type: Full-time Salary: $19,000\.00 \- $20,000\.00 per month Benefits: * Savings fund * Option for indefinite contract * Life insurance * Free uniforms * Grocery vouchers Work location: On-site
Av México 1340, 5 de Diciembre, 48350 Puerto Vallarta, Jal., Mexico
$MXN 19,000-20,000/year
Human Resources Assistant – Legal Staffing Support64524736707457127
Indeed
Human Resources Assistant – Legal Staffing Support
**Location:** Puerto Vallarta, Jalisco **Schedule:** Full\-Time \| Monday–Friday \| On\-Site **Salary Range:** $13,000 MXN monthly (experience\-based) **English Level:** Medium–Advanced (Fluent) **Position Overview** HRPV is growing, and we’re looking for a motivated **Human Resources Assistant and Legal Staffing Support** to join our team in Puerto Vallarta. HRPV provides bilingual staff to U.S. law firms and offers a stable, professional environment not a typical call center. In this role, you’ll support key HR operations, onboarding processes, and administrative tasks for agents working with U.S. immigration, bankruptcy, family law, personal injury, medical malpractice, and more. **What You’ll Do** * Manage onboarding processes for new agents. * Assist the Manager with administrative and organizational tasks. * Support HR functions and employee relations activities. * Maintain accurate records and documentation. * Collaborate with the HR team to ensure smooth operations and strong communication. **Who We’re Looking For** * Bilingual (fluent English: speaking, reading, and writing). * Based in Puerto Vallarta and able to work on\-site. * Bachelor’s degree required. * Strong computer and administrative skills. * Stable work history and a positive, team\-oriented attitude. * Detail\-oriented and able to work with autonomy. * Be a People Person. * Autonomous work ethic. **Required Documentation** * RFC * Constancia de Situación Fiscal 2025 * CURP * NSS * Valid ID * Proof of Address **What We Offer** * $13,000 MXN base salary (depending on skills and experience). * Legal benefits. * Excellent long\-term growth opportunities. * $5,000 MXN referral bonus. * Monday to Friday \| 8\-hour shift. \| On\-Site based in Puerto Vallarta * Fully paid training. **HRPV keeps growing, grow with us. Apply now and send your resume in English to schedule your interview.** Tipo de puesto: Tiempo completo Sueldo: A partir de $13,000\.00 al mes Beneficios: * Opción a contrato indefinido * Programa de referidos * Seguro de gastos médicos Pregunta(s) de postulación: * Please confirm your email and phone number Idioma: * Inglés (Obligatorio) Lugar de trabajo: Empleo presencial
Puerto Vallarta - Jalisco 2477, Zona Hotelera, Las Glorias, 48333 Puerto Vallarta, Jal., Mexico
$MXN 13,000/year
Intake Phone Agent – Bilingual (On-Site)64520953314307128
Indeed
Intake Phone Agent – Bilingual (On-Site)
**Location:** Puerto Vallarta, Jalisco **Job Type:** Full\-Time \| On\-Site (5 days per week) **Salary:** $13,000–$16,000 MXN per month **English Level:** Advanced **About the Role** We are seeking bilingual professionals who enjoy speaking with people and providing structured administrative support. As an **Intake Phone Agent**, you will handle inbound calls from clients, gather essential case information, and ensure all details are accurately documented in our system. This role offers long\-term stability, clear processes, and a supportive team environment focused on professionalism and growth. **Responsibilities** * Answer incoming calls in **English and Spanish** with professionalism, empathy, and accuracy. * Collect, document, and organize client information in our systems. * Provide support for administrative and intake\-related tasks. * Follow structured workflows and maintain strict confidentiality. * Communicate effectively with clients and internal team members. **Ideal Candidate** * Strong verbal and written communication skills in English and Spanish. * Empathetic, organized, and detail\-oriented. * Comfortable working in a **fast\-paced or high\-volume** environment. * Quick learner with strong process retention. * Experience working with U.S.\-based clients or professional standards is a plus. **Experience \& Requirements** * Minimum **1 year** of experience in bilingual customer service, intake, administrative support, or call center roles. * Comfortable multitasking on a computer during live calls. * Experience with CRM platforms or data\-entry systems preferred. * Previous experience in legal intake or professional intake environments is a plus. **Required Documents** * RFC * Constancia de Situación Fiscal 2025 * CURP * NSS * Valid ID * Proof of Address **Why Join Us?** * Stable and structured work environment * Professional growth opportunities * Bilingual and collaborative team * Consistent schedule (5 days per week) If you’re looking for a long\-term opportunity with a professional and supportive team, we’d love to meet you. Apply today and join our Puerto Vallarta team. Tipo de puesto: Tiempo completo Sueldo: $13,000\.00 \- $16,000\.00 al mes Beneficios: * Opción a contrato indefinido * Programa de referidos * Seguro de gastos médicos Pregunta(s) de postulación: * Please confirm your email and phone number Experiencia: * Customer Service: 1 año (Obligatorio) Idioma: * Inglés (Obligatorio) Lugar de trabajo: Empleo presencial
Puerto Vallarta - Jalisco 2477, Zona Hotelera, Las Glorias, 48333 Puerto Vallarta, Jal., Mexico
$MXN 13,000-16,000/year
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